Help Desk Software Companies

Help desk software was initially used to handle online communication and has now grown to include phone, email, social media, and self-service (community, feedback management, knowledge base). The main task of this platform is to streamline and simplify your communication.

91-105 of 234 Help Desk Software companies
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Browse 6,543 reviews, 5,375 case studies & customer success stories, and 670 customer videos of the best Help Desk Software for your business needs

  • Overall Reference Rating 4.8
    Help Desk Software

    Lorikeet is the best AI customer support platform for Fintechs, Healthtechs, and other complex businesses. Scaling customer support while maintaining response quality is exceptionally hard. For companies with complex support …

  • Overall Reference Rating 4.8
    Help Desk Software

    ALVAO help companies better organize their internal department and manage relationships with the users of in-house services. They have devised and continue to develop an intuitive system that is easy …

  • Overall Reference Rating 4.8
    Help Desk Software

    Risotto integrates with your existing tools (Slack, Jira, and Okta) to eliminate slow, manual IT & HR support requests. It monitors incoming software access requests and automatically tickets and resolves …

  • Overall Reference Rating 4.8

    Alloy Software

    Verified
    Help Desk Software

    Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. A privately …

  • Overall Reference Rating 4.8
    Help Desk Software

    Re:amaze by GoDaddy is a helpdesk and customer communications platform. They help eCommerce businesses provide better support experiences for their customers with tools designed to also increase sales and engagement …

  • Overall Reference Rating 4.8
    Help Desk Software

    Onepilot redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise. Their proprietary customer support operating system enables their 2,000+ agents workforce to deliver exceptional …

  • Overall Reference Rating 4.8
    Help Desk Software

    ServicePRO is a comprehensive, easy-to-setup Service desk platform that enables industry best practice right out of the box. Developed over 20 years, the ServicePRO platform is a robust set of …

  • Overall Reference Rating 4.8

    HelpCrunch

    Verified
    Help Desk Software

    HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, …

  • Overall Reference Rating 4.8
    Help Desk Software

    Serviceaide is the intelligent IT Service Management company that stands out from the crowd with the innovative and practical application of AI. With continued evolution in ITSM Serviceaide helps a …

  • Overall Reference Rating 4.8
    Help Desk Software

    Outseta is for early stage, software-as-a-service start-ups who are frustrated by the time, complexity, and costs involved in integrating multiple software solutions required to effectively run their businesses. Outseta is …

  • Overall Reference Rating 4.8
    Help Desk Software

    xSellco’s connected eCommerce platform helps online sellers manage customer support, feedback and pricing in one place. With 80+ live connections to Amazon, eBay, Walmart and many more, their products centralize …

  • Overall Reference Rating 4.8
    Help Desk Software

    Solvemate enables brands to deliver quality customer service through meaningful conversations. Their customer service automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot …

  • Overall Reference Rating 4.8
    Help Desk Software

    HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. They're solving customer support at scale with self-serve …

  • Overall Reference Rating 4.8

    Fin

    Help Desk Software

    Fin is powered by their proprietary Fin AI Engine™—a custom-built, modular architecture designed specifically for the scale and complexity of customer service. It combines a custom retrieval system with a …

  • Overall Reference Rating 4.8
    Help Desk Software

    eDesk is on a mission to help online retailers deliver extraordinary customer service, everywhere they sell. Designed specifically for eCommerce professionals, eDesk's AI-powered tools cut response times and automate reporting. …