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“The most useful side of Re:amaze for us is multi-channel support. It is very easy to see all communication channels together (Facebook, Email, Contact Forms, etc.). Secondly it is very easy to measure the response times which helps our productivity. And lastly we can see all customer information, recent orders …
“Re:amaze helped boost our average customer review rating by 42%, and provided us with an unquantifiable boost in efficiency and productivity.”
Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …
Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, …
Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, …
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