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eDesk

Read 15 eDesk reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose eDesk as their Help Desk Software

eDesk is on a mission to help online retailers deliver extraordinary customer service, everywhere they sell. Designed specifically for eCommerce professionals, eDesk's AI-powered tools cut response times and automate reporting. This means eCommerce brands can take time back to focus on selling more. Through its App Store, eDesk offers more native integrations than any other customer support software. eDesk tools seamlessly integrate with over 250+ channels, including marketplaces, eCommerce stores, logistics tools and social networks.

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  • 15 Testimonials View
  • 14 Case Studies View
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Customer Rating Review Score based on 1116 reference ratings
4.8/5.0 (1116)

15Testimonials

  • “On Monday morning, we could have a stack of two or three hundred emails. Before eDesk, this took days to clear, but with eDesk, it was empty before lunchtime. eDesk …

    Peter Walsh Chief Executive Officer

  • “eDesk Helpdesk is a phenomenal product. Being able to respond to customer support queries from Amazon, Walmart, eBay and our Shopify webstore all in one place has been a game …

    Jerry Kavesh Chief Executive Officer

  • “We strive to provide clear and concise communication because each customer is an invaluable ingredient to our success. We love the aesthetic of this tool, the UI is intuitive and …

    Claire Dusoe Senior Operations Manager
14 more testimonials currently locked

14 Case Studies

  • Discover how CarParts.com improved customer response times by 10.2% using eDesk

    David Meniane Chief Financial Officer

  • Hey Pharma manages 5,600 monthly tickets with 5 agents using eDesk

  • How eDesk helped Cymax Group centralise multichannel customer support

    Claire Dusoe Senior Operations Manager
13 more case studies currently locked

Additional eDesk Information & Resources

Read eDesk Reviews, Testimonials & Customer References from 15 real eDesk customers.

Browse eDesk Case Studies, Customer Success Stories, & Customer References from 14 businesses that use eDesk.

FeaturedCustomers has 2,119,570+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.