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eDesk

Read 15 eDesk reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose eDesk as their AI Customer Service Software

eDesk is on a mission to help online retailers deliver extraordinary customer service, everywhere they sell. Designed specifically for eCommerce professionals, eDesk's AI-powered tools cut response times and automate reporting. This means eCommerce brands can take time back to focus on selling more. Through its App Store, eDesk offers more native integrations than any other customer support software. eDesk tools seamlessly integrate with over 250+ channels, including marketplaces, eCommerce stores, logistics tools and social networks.

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Customer Rating Review Score based on 1067 reference ratings
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15Testimonials

  • “On Monday morning, we could have a stack of two or three hundred emails. Before eDesk, this took days to clear, but with eDesk, it was empty before lunchtime. eDesk …

    Peter Walsh Chief Executive Officer

  • ”I took over a two-product company that my father had started out of his garage. He probably had one of the first million websites that ever existed. It started off …

    Greg Ulrich MyBoatStore

  • “We found integration super easy, and the eDesk team is a great support when setting up new channels. From a user perspective, the software is simple to navigate especially the …

    Alan Mullen Customer Services Manager
14 more testimonials currently locked

8 Case Studies

  • How eDesk Helps Right Deals UK Respond to Messages Five Times Faster …

    James Sonley Sales Director

  • Discover How Trainz.com Tripled Revenue With Extraordinary Customer Support

    Scott Griggs Chief Executive Officer

  • How eDesk helped Sauder create a connected customer experience and increase sales

    Brendan Toone Direct Sales Manager
7 more case studies currently locked

Additional eDesk Information & Resources

Read eDesk Reviews, Testimonials & Customer References from 15 real eDesk customers.

Browse eDesk Case Studies, Customer Success Stories, & Customer References from 8 businesses that use eDesk.

FeaturedCustomers has 2,023,502+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.