eDesk

Read 15 eDesk reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose eDesk as their

eDesk is on a mission to help online retailers deliver extraordinary customer service, everywhere they sell. Designed specifically for eCommerce professionals, eDesk's AI-powered tools cut response times and automate reporting. This means eCommerce brands can take time back to focus on selling more. Through its App Store, eDesk offers more native integrations than any other customer support software. eDesk tools seamlessly integrate with over 250+ channels, including marketplaces, eCommerce stores, logistics tools and social networks.

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  • 15 Testimonials View
  • 8 Case Studies View
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Customer Rating Review Score based on 946 reference ratings
4.8/5.0 (946)

15Testimonials

  • “The chat feature was so easy to set up and it's given my business a great opportunity to take my customer service to the next level. I love how customizable …

    Jo Unruh Ideas4pets

  • “eDesk makes us more efficient as a team. We can now handle support tickets five times faster than with our previous helpdesk solution. With eDesk, we can instantly reply to …

    James Sonley Sales Director

  • “When we notice repetitive questions popping up we add them to our Knowledge Base. It saves us hours of work each week, and has improved our customer experience.”

    Suzy Lindley Chief Executive Officer
14 more testimonials currently locked

8 Case Studies

  • How eDesk helped Q-Parts24 to drive and scale their business

    Marion von der Brelie Team Leader Customer Support

  • How eDesk Helps Right Deals UK Respond to Messages Five Times Faster …

    James Sonley Sales Director

  • How MyBoatStore turned rough waters into smooth sailing

    Greg Ulrich MyBoatStore
7 more case studies currently locked

Additional eDesk Information & Resources

Read eDesk Reviews, Testimonials & Customer References from 15 real eDesk customers.

Browse eDesk Case Studies, Customer Success Stories, & Customer References from 8 businesses that use eDesk.

FeaturedCustomers has 1,899,738+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.