Read 15 eDesk reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose eDesk as their undefined

eDesk is on a mission to help online retailers deliver extraordinary customer service, everywhere they sell. Designed specifically for eCommerce professionals, eDesk's AI-powered tools cut response times and automate reporting. This means eCommerce brands can take time back to focus on selling more. Through its App Store, eDesk offers more native integrations than any other customer support software. eDesk tools seamlessly integrate with over 250+ channels, including marketplaces, eCommerce stores, logistics tools and social networks.

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Customer Rating Review Scorebased on 863 reference ratings
4.8/5.0 (863)

15Testimonials

  • “We responded to buyer messages directly in our marketplaces’ Message Centers, kept track of those messages and dealt with multiple windows and multiple accounts for multiple stores. The process was incredibly cumbersome.”

    Tristan Gerard CatahanHead of Customer Support
14 more testimonialscurrently locked

8 Case Studies

  • How MyBoatStore turned rough waters into smooth sailing

    Greg UlrichMyBoatStore
7 more case studiescurrently locked

Additional eDesk Information & Resources

Read eDesk Reviews, Testimonials & Customer References from 15 real eDesk customers.

Browse eDesk Case Studies, Customer Success Stories, & Customer References from 8 businesses that use eDesk.

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