Read 15 eDesk reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose eDesk as their undefined

eDesk is on a mission to help online retailers deliver extraordinary customer service, everywhere they sell. Designed specifically for eCommerce professionals, eDesk's AI-powered tools cut response times and automate reporting. This means eCommerce brands can take time back to focus on selling more. Through its App Store, eDesk offers more native integrations than any other customer support software. eDesk tools seamlessly integrate with over 250+ channels, including marketplaces, eCommerce stores, logistics tools and social networks.

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Customer Rating Review Scorebased on 930 reference ratings
4.8/5.0 (930)

15Testimonials

  • “When we notice repetitive questions popping up we add them to our Knowledge Base. It saves us hours of work each week, and has improved our customer experience.”

    Suzy LindleyChief Executive Officer
14 more testimonialscurrently locked

8 Case Studies

  • How eDesk Helps Right Deals UK Respond to Messages Five Times Faster and Increase Sales With Live Chat

    James SonleySales Director
7 more case studiescurrently locked

Additional eDesk Information & Resources

Read eDesk Reviews, Testimonials & Customer References from 15 real eDesk customers.

Browse eDesk Case Studies, Customer Success Stories, & Customer References from 8 businesses that use eDesk.

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