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eDesk

Read 15 eDesk reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose eDesk as their Help Desk Software

eDesk is on a mission to help online retailers deliver extraordinary customer service, everywhere they sell. Designed specifically for eCommerce professionals, eDesk's AI-powered tools cut response times and automate reporting. This means eCommerce brands can take time back to focus on selling more. Through its App Store, eDesk offers more native integrations than any other customer support software. eDesk tools seamlessly integrate with over 250+ channels, including marketplaces, eCommerce stores, logistics tools and social networks.

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  • 15 Testimonials View
  • 14 Case Studies View
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Customer Rating Review Score based on 1104 reference ratings
4.8/5.0 (1104)

15Testimonials

  • “eDesk allows us to keep up with business sales and not implode. We now have one system to manage everything. Having a multi-platform in one place certainly streamlines the customer …

    Scott Griggs Chief Executive Officer

  • “Sauder Woodworking Co. is North America’s leading producer of ready-to-assemble (RTA) furniture. We are here to serve our customers so they feel appreciated, valued and loyal. For us, eDesk is …

    Brendan Toone Direct Sales Manager

  • “Using eDesk, we have increased our feedback across Amazon and eBay to over 400 positive reviews per month, maintaining a 99% positive seller rating.”

    Abbey Render Assistant Manager
14 more testimonials currently locked

14 Case Studies

  • How eDesk Helps Right Deals UK Respond to Messages Five Times Faster …

    James Sonley Sales Director

  • How eDesk Helped Tekeir Streamline Customer Support and Become 60% More Efficient

    Peter Walsh Chief Executive Officer

  • Discover How Trainz.com Tripled Revenue With Extraordinary Customer Support

    Scott Griggs Chief Executive Officer
13 more case studies currently locked

Additional eDesk Information & Resources

Read eDesk Reviews, Testimonials & Customer References from 15 real eDesk customers.

Browse eDesk Case Studies, Customer Success Stories, & Customer References from 14 businesses that use eDesk.

FeaturedCustomers has 2,102,625+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.