eDesk References Capped?

Access even more references from these marketplace competitors

Work at
eDesk?
Upgrade Profile
  • 4.8 / 5.0 (2650)
    Premium 197+ References
  • 4.8 / 5.0 (550)
    3+ References
  • 4.7 / 5.0 (6469)
    Premium 1328+ References

eDesk

Read 15 eDesk reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose eDesk as their AI Customer Service Software

eDesk is on a mission to help online retailers deliver extraordinary customer service, everywhere they sell. Designed specifically for eCommerce professionals, eDesk's AI-powered tools cut response times and automate reporting. This means eCommerce brands can take time back to focus on selling more. Through its App Store, eDesk offers more native integrations than any other customer support software. eDesk tools seamlessly integrate with over 250+ channels, including marketplaces, eCommerce stores, logistics tools and social networks.

Show more
Categories:
  • 15 Testimonials View
  • 8 Case Studies View
  • No
    Videos Yet     Customer Videos
Customer Rating Review Score based on 978 reference ratings
4.8/5.0 (978)

15Testimonials

  • “eDesk has consolidated all of our individual messaging platforms into one centralized mailbox. Now each issue comes in as one ticket, so we no longer have to dig through multiple …

    David Meniane Chief Financial Officer

  • “eDesk Helpdesk is a phenomenal product. Being able to respond to customer support queries from Amazon, Walmart, eBay and our Shopify webstore all in one place has been a game …

    Jerry Kavesh Chief Executive Officer

  • “I’m really happy with our smooth operations which are now more transparent and straightforward. Ratings went back up after being able to manage all the negative tickets in one place. …

    Marion von der Brelie Team Leader Customer Support
14 more testimonials currently locked

8 Case Studies

  • How eDesk helped Cymax Group centralise multichannel customer support

    Claire Dusoe Senior Operations Manager

  • How MyBoatStore turned rough waters into smooth sailing

    Greg Ulrich MyBoatStore

  • Discover how CarParts.com improved customer response times by 10.2% using eDesk

    David Meniane Chief Financial Officer
7 more case studies currently locked

Additional eDesk Information & Resources

Read eDesk Reviews, Testimonials & Customer References from 15 real eDesk customers.

Browse eDesk Case Studies, Customer Success Stories, & Customer References from 8 businesses that use eDesk.

FeaturedCustomers has 1,910,033+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.