“Our control for SOC 2 is that access to privileged systems is approved by a manager. Risotto is able to automate the approval process and ticket tracking portion which is exactly what we needed.”

“Despite substantial effort by the Fundrise IT team, the previous chatbot solution simply didn’t deliver on its promises. We expected smarter responses, quicker resolution times, and better integration, but instead faced constant inaccuracies and frustrating limitations. The limitations led users to get answers from ChatGPT rather than using our chatbot …