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Risotto

Read 11 Risotto reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch customer videos to see why companies chose Risotto as their IT Service Management Software

Risotto integrates with your existing tools (Slack, Jira, and Okta) to eliminate slow, manual IT & HR support requests. It monitors incoming software access requests and automatically tickets and resolves them. For those it can't resolve, it expedites to a team member with helpful details. It can also help a user solve issues it has learned from threads previously encountered, walking them through step-by-step.

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Customer Rating Review Score based on 122 reference ratings
4.7/5.0 (122)

11Testimonials

  • “The problem we faced is other AI support bots were not confident in themselves. If you asked, ‘Can I have access to Salesforce?’ It would respond, ‘do you want access …

  • “The multi-department capabilities are awesome. Our engineering and RevOps teams now also want to use Risotto as they also get lots of the same questions over and over again.”

  • “We’ve completely replaced JIRA Assist with Risotto, it was a seamless transition."

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11 Case Studies

  • How ThoughtSpot Transformed IT Support with AI

  • How Retool elevated the employee experience with a custom branded chatbot

  • How Ironclad Transformed IT Support with AI

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Additional Risotto Information & Resources

Read Risotto Reviews, Testimonials & Customer References from 11 real Risotto customers.

Browse Risotto Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Risotto.