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Risotto

Read 11 Risotto reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch customer videos to see why companies chose Risotto as their IT Service Management Software

Risotto integrates with your existing tools (Slack, Jira, and Okta) to eliminate slow, manual IT & HR support requests. It monitors incoming software access requests and automatically tickets and resolves them. For those it can't resolve, it expedites to a team member with helpful details. It can also help a user solve issues it has learned from threads previously encountered, walking them through step-by-step.

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  • 11 Testimonials View
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Customer Rating Review Score based on 237 reference ratings
4.8/5.0 (237)

11Testimonials

  • “Between managing daily support requests and backlogged tickets, we had little bandwidth for strategic work. We had promising tools with untapped capabilities because we couldn't dedicate enough time to implementation …

    Erik Van Dijk Senior IT Manager

  • “We’ve completely replaced JIRA Assist with Risotto, it was a seamless transition."

    Peter Hadjisavas Head of IT

  • “Despite substantial effort by the Fundrise IT team, the previous chatbot solution simply didn’t deliver on its promises. We expected smarter responses, quicker resolution times, and better integration, but instead …

    Phillip Rickett Head of IT
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26 Case Studies

  • Thinkific automates 46% of support tickets with Risotto

  • How Vidyard Automated 56% of IT Requests with Risotto

    Vergil Smith IT Manager

  • How Ironclad Transformed IT Support with AI

    Toby Stewart Manager, IT Engineering
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Additional Risotto Information & Resources

Read Risotto Reviews, Testimonials & Customer References from 11 real Risotto customers.

Browse Risotto Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Risotto.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.