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Risotto integrates with your existing tools (Slack, Jira, and Okta) to eliminate slow, manual IT & HR support requests. It monitors incoming software access requests and automatically tickets and resolves them. For those it can't resolve, it expedites to a team member with helpful details. It can also help a user solve issues it has learned from threads previously encountered, walking them through step-by-step.
“Despite substantial effort by the Fundrise IT team, the previous chatbot solution simply didn’t deliver on its promises. We expected smarter responses, quicker resolution times, and better integration, but instead …
“Between managing daily support requests and backlogged tickets, we had little bandwidth for strategic work. We had promising tools with untapped capabilities because we couldn't dedicate enough time to implementation …
“Risotto became the orchestration layer for Jira Service Management and gives us instant automation with AI.”
Read Risotto Reviews, Testimonials & Customer References from 11 real Risotto customers.
Browse Risotto Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Risotto.
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