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Risotto integrates with your existing tools (Slack, Jira, and Okta) to eliminate slow, manual IT & HR support requests. It monitors incoming software access requests and automatically tickets and resolves them. For those it can't resolve, it expedites to a team member with helpful details. It can also help a user solve issues it has learned from threads previously encountered, walking them through step-by-step.
“Our control for SOC 2 is that access to privileged systems is approved by a manager. Risotto is able to automate the approval process and ticket tracking portion which is …
“Despite substantial effort by the Fundrise IT team, the previous chatbot solution simply didn’t deliver on its promises. We expected smarter responses, quicker resolution times, and better integration, but instead …
“The problem we faced is other AI support bots were not confident in themselves. If you asked, ‘Can I have access to Salesforce?’ It would respond, ‘do you want access …
Read Risotto Reviews, Testimonials & Customer References from 11 real Risotto customers.
Browse Risotto Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Risotto.
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