Risotto integrates with your existing tools (Slack, Jira, and Okta) to eliminate slow, manual IT & HR support requests. It monitors incoming software access requests and automatically tickets and resolves them. For those it can't resolve, it expedites to a team member with helpful details. It can also help a user solve issues it has learned from threads previously encountered, walking them through step-by-step.
“Time-to-first-response was a really important metric for us. We are seeing it’s now measured in seconds with Risotto, which is really awesome.”
“Despite substantial effort by the Fundrise IT team, the previous chatbot solution simply didn’t deliver on its promises. We expected smarter responses, quicker resolution times, and better integration, but instead …
“Between managing daily support requests and backlogged tickets, we had little bandwidth for strategic work. We had promising tools with untapped capabilities because we couldn't dedicate enough time to implementation …
Read Risotto Reviews, Testimonials & Customer References from 11 real Risotto customers.
Browse Risotto Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Risotto.
FeaturedCustomers has 1,907,430+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.
