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Risotto

Read 11 Risotto reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch customer videos to see why companies chose Risotto as their IT Service Management Software

Risotto integrates with your existing tools (Slack, Jira, and Okta) to eliminate slow, manual IT & HR support requests. It monitors incoming software access requests and automatically tickets and resolves them. For those it can't resolve, it expedites to a team member with helpful details. It can also help a user solve issues it has learned from threads previously encountered, walking them through step-by-step.

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Customer Rating Review Score based on 205 reference ratings
4.8/5.0 (205)

11Testimonials

  • “We’ve completely replaced JIRA Assist with Risotto, it was a seamless transition."

    Peter Hadjisavas Head of IT

  • “Our control for SOC 2 is that access to privileged systems is approved by a manager. Risotto is able to automate the approval process and ticket tracking portion which is …

    Vergil Smith IT Manager

  • “The multi-department capabilities are awesome. Our engineering and RevOps teams now also want to use Risotto as they also get lots of the same questions over and over again.”

    Collin Legal and Compliance Manager
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11 Case Studies

  • How ThoughtSpot Transformed IT Support with AI

    Jason Huey Senior IT Systems Administrator

  • How Jobber Built an Enterprise-Wide AI Support Funnel With Risotto

    Erik Van Dijk Senior IT Manager

  • How Retool scaled IT support globally and improved SLAs Using Risotto

    Charlie Verrey IT Manager
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Additional Risotto Information & Resources

Read Risotto Reviews, Testimonials & Customer References from 11 real Risotto customers.

Browse Risotto Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Risotto.

FeaturedCustomers has 2,056,311+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.