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“It was not possible to implement a Service Catalogue approach into the system, which is crucial for the further development of IT services. At the same time, we lacked the option to use the system for other processes, such as package records, device management, and so on.”
“The basic criterion for us was simplicity. The simplicity of deployment and use. We quickly put ALVAO into operation. Everything went smoothly, thanks to how easily the system integrates into Exchange and Active Directory. For users, the tool is intuitive, so time is not lost with reading the manual. At …
Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and …
InvGate, IT service management and IT asset management best practice meets customer needs in a practical and affordable way. Through business technology that’s as intuitive, and easy to use, as …
HaloITSM is a privately owned software company, which provides service desk software that can be installed on premise or in the cloud. With built-in ITIL best practices, HaloITSM is relied …
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