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“It was not possible to implement a Service Catalogue approach into the system, which is crucial for the further development of IT services. At the same time, we lacked the option to use the system for other processes, such as package records, device management, and so on.”
“The time of isolated monothematic applications is over, We needed Alvao to fit well with the rest of our infrastructure. Thanks to REST API support this was an easy task”
TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – …
Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and …
HaloITSM is a privately owned software company, which provides service desk software that can be installed on premise or in the cloud. With built-in ITIL best practices, HaloITSM is relied …
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