“The system has brought us a much simplified workflow. We succeed in working smarter and faster. The primary objective was to establish a single point-of-call for logging IT requests and securing their resolution. ALVAO has generously met and exceeded this goal. The functions we have available in ALVAO for managing the IT department are well designed, ready to go, and really helpful to our daily routine.”
“The basic criterion for us was simplicity. The simplicity of deployment and use. We quickly put ALVAO into operation. Everything went smoothly, thanks to how easily the system integrates into Exchange and Active Directory. For users, the tool is intuitive, so time is not lost with reading the manual. At the same time, we can use more complex functions based on our needs. We do not want to bend our processes based on the tool. We will create an optimal process and the tool can adapt to the process. In it, ALVAO is absolutely satisfactory.”