“Thanks to the deployment of ALVAO Service Desk, the work of the IT department is more efficient, as managers have an overview of what their subordinates spend their time on, can identify the most time-consuming activities and so focus on their optimization.”

“The system has brought us a much simplified workflow. We succeed in working smarter and faster. The primary objective was to establish a single point-of-call for logging IT requests and securing their resolution. ALVAO has generously met and exceeded this goal. The functions we have available in ALVAO for managing …