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HaloITSM is a privately owned software company, which provides service desk software that can be installed on premise or in the cloud. With built-in ITIL best practices, HaloITSM is relied upon in over 40 countries to provide a platform, not only for IT teams, but for use across multiple departments. Organisations can scale their IT support with confidence, knowing that HaloITSM has 20+ years of experience and is trusted by multiple FTSE 100 companies.
“With ServiceNow a new service request form would take 6 weeks to implement. With HaloITSM, it took 15 minutes!”
“Life before HaloITSM was frustrating. HaloITSM is now the keystone to our IT department. The support is second to none. They listen to requests and even submit them for development. …
“Ticket communication has improved greatly with our customers, they are not only able to receive notifications on ticket progress, but they have the ability to check their ticket status themselves.”
Read HaloITSM Reviews, Testimonials & Customer References from 24 real HaloITSM customers.
Browse HaloITSM Case Studies, Customer Success Stories, & Customer References from 24 businesses that use HaloITSM.
Watch HaloITSM Customer Videos to learn why 1 businesses chose HaloITSM.
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