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HaloITSM

Read 24 HaloITSM reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch 1 customer videos to see why companies chose HaloITSM as their IT Service Management Software

HaloITSM is a privately owned software company, which provides service desk software that can be installed on premise or in the cloud. With built-in ITIL best practices, HaloITSM is relied upon in over 40 countries to provide a platform, not only for IT teams, but for use across multiple departments. Organisations can scale their IT support with confidence, knowing that HaloITSM has 20+ years of experience and is trusted by multiple FTSE 100 companies.

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  • 24 Testimonials View
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Customer Rating Review Score based on 1635 reference ratings
4.8/5.0 (1635)

24Testimonials

  • “We now have a single pane of glass that is easy to understand both from a technician and management point of view.”

    Adam Fosker Trust IT Services Manager

  • “HaloITSM allows us to create, enhance and innovate our Customer’s experience of IT Services and allows the customer to be in control. We can create seamless processes to give our …

    Danielle Deeprose Service Desk Team Leader

  • “With HaloITSM, we now have a platform that our end-users and agents love using.”

    Matthew West IT Service Desk Manager
23 more testimonials currently locked

24 Case Studies

  • How Cambridgeshire Fire and Rescue Service improved their service with HaloITSM’s extensive …

    Matt Stebbings ICT Support Manager

  • How The Rodillian Multi Academy Trust improved visibility and efficiency with HaloITSM

    Adam Fosker Trust IT Services Manager

  • How Electronic Chart Centre incorporated HaloITSM to overhaul their daily processes with …

    Kelly Huitson Service Desk Admin
23 more case studies currently locked

1 Customer Videos

  • Cardiff Council - Customer Sucess Story (Gina Hurley - ICT Senior End User Consultant)
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    Gina Hurley ICT Senior End User Consultant
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Additional HaloITSM Information & Resources

Read HaloITSM Reviews, Testimonials & Customer References from 24 real HaloITSM customers.

Browse HaloITSM Case Studies, Customer Success Stories, & Customer References from 24 businesses that use HaloITSM.

Watch HaloITSM Customer Videos to learn why 1 businesses chose HaloITSM.

FeaturedCustomers has 1,910,028+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.