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HaloITSM

Read 24 HaloITSM reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch 1 customer videos to see why companies chose HaloITSM as their IT Service Management Software

HaloITSM is a privately owned software company, which provides service desk software that can be installed on premise or in the cloud. With built-in ITIL best practices, HaloITSM is relied upon in over 40 countries to provide a platform, not only for IT teams, but for use across multiple departments. Organisations can scale their IT support with confidence, knowing that HaloITSM has 20+ years of experience and is trusted by multiple FTSE 100 companies.

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  • 24 Testimonials View
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Customer Rating Review Score based on 1654 reference ratings
4.8/5.0 (1654)

24Testimonials

  • “We would not change anything except get it sooner. If you don’t have HaloITSM yet do yourself and your organisation a favour and get it. It will save you a …

    Mark Render Head of Digital Systems

  • “When we came across HaloITSM and compared it to other service desks, it was a win on functionality, support and price. We knew they had worked with charities in the …

    Oluwafemi Majiyagbe IT and Facilities Helpdesk Administrator

  • “Ticket communication has improved greatly with our customers, they are not only able to receive notifications on ticket progress, but they have the ability to check their ticket status themselves.”

    Kevin Borek Director of IT Operations
23 more testimonials currently locked

24 Case Studies

  • How SEPA increased efficiency by automating and integrating their daily processes with …

    Alan Johnson IS Project Manager

  • How The Rodillian Multi Academy Trust improved visibility and efficiency with HaloITSM

    Adam Fosker Trust IT Services Manager

  • Optivo created a seamless process to provide customers with quick and easy …

    Danielle Deeprose Service Desk Team Leader
23 more case studies currently locked

1 Customer Videos

  • Cardiff Council - Customer Sucess Story (Gina Hurley - ICT Senior End User Consultant)
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    Gina Hurley ICT Senior End User Consultant
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Additional HaloITSM Information & Resources

Read HaloITSM Reviews, Testimonials & Customer References from 24 real HaloITSM customers.

Browse HaloITSM Case Studies, Customer Success Stories, & Customer References from 24 businesses that use HaloITSM.

Watch HaloITSM Customer Videos to learn why 1 businesses chose HaloITSM.

FeaturedCustomers has 1,911,048+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.