“With HaloITSM, we now have a platform that our end-users and agents love using.”
“Our average resolution time went from 7.6 hours to 6.9 hours. So on average, across all tickets and customers, we are completing tickets over 300 hours quicker than we would have previously each week."
FeaturedCustomers has 1,825,237+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.