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  • 4.8 / 5.0 (2645)
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Solvemate

Read 20 Solvemate reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose Solvemate as their Customer Service Software

Solvemate enables brands to deliver quality customer service through meaningful conversations. Their customer service automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most.

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  • 20 Testimonials View
  • 10 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1916 reference ratings
4.8/5.0 (1916)

20Testimonials

  • "Solvemate really understands our customers, and took the time to research what we do & who we are. It’s not the case for every vendor."

    Christian Becker Co-Founder & Business Development

  • "Self-service is prominently available 24/7 on our homepage. Customers can place their requests around the clock which has increased customer satisfaction. We are able to continuously optimise the bot ourselves, …

    Charlotte Wisst Operating Product Manager

  • "Very well structured, easy to understand and excellent presentation and support by Lucille and Kelly! The handover from Sales to Support was also very smooth."

    Julian Schaps Head of Customer Service
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10 Case Studies

  • How Berliner Sparkasse created a 24/7 customer service strategy

    Daniela Gommert Berliner Sparkasse

  • How eGym grew customer base by 40%, and cut service tickets by …

    Patrick Waldhauer Director of Operations

  • How SumUp cut agent demand by 22%, and scaled up customer service

    Sibylle Jost VP Marketing & Sales
9 more case studies currently locked

1 Customer Videos

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Additional Solvemate Information & Resources

Read Solvemate Reviews, Testimonials & Customer References from 20 real Solvemate customers.

Browse Solvemate Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Solvemate.

Watch Solvemate Customer Videos to learn why 1 businesses chose Solvemate.

FeaturedCustomers has 2,064,445+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.