Percept

Read 5 Percept reviews and testimonials from customers, explore 2 case studies and customer success stories, and watch customer videos to see why companies chose Percept as their Intelligent Virtual Assistants

Percept is the no-code AI Chatbot that understands customers. It lets customer service teams increase customer satisfaction and maintain it even as demand grows, and use automation to enable self-service, deflect contacts, and make agents more productive at scale.

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  • 2 Case Studies View
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Customer Rating Review Score based on 943 reference ratings
4.8/5.0 (943)

5Testimonials

  • "Working with the Percept.AI team is absolutely amazing. Their AI system saves us about 240 hours a week and increases our quality score by about 6%. It’s beyond what I’ve …

    Monika Aufdermauer Director Customer and Marketing

  • "Percept.AI has a great platform that delivers great results and the way the team interacts with customers is my style."

    David Benivegna Director of IT Infrastructure

  • “The Percept.AI agent handles a huge number of queries and takes a lot of traffic away from our email channel.This suggests to me that people are happier using the AI …

    Matt Oxford Head of Customer Service
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2 Case Studies

  • Lovehoney’s AI agent saves it 1300 hours every month while achieving 94% …

    Matt Oxford Head of Customer Service

  • Answer 36% of MSG91 support cases and handle 40,000 inquiries automatically

    Akesh Joshi Chief Support Technologist
1 more case studies currently locked

Additional Percept Information & Resources

Read Percept Reviews, Testimonials & Customer References from 5 real Percept customers.

Browse Percept Case Studies, Customer Success Stories, & Customer References from 2 businesses that use Percept.

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