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HelpCrunch

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Read 22 HelpCrunch reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose HelpCrunch as their Customer Communications Management

HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.

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Customer Rating Review Scorebased on 1977 reference ratings
4.8/5.0 (1977)
  • Top Performer 2025 2025
    Fall 2025Top PerformerKnowledge Management Software
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22Testimonials

  • "I first found the HelpCrunch site when searching for alternatives to Intercom. The installation and setup of the software is impressively fast and very easy to understand. I had it up and running on our site within 2 minutes. It helps us to onboard, support and retain our users better."

    James McCleanCo-Founder
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10 Case Studies

  • How PR-Dashboard got a 91% boost to their live chats after switching from Zendesk to HelpCrunch

    Jeroen BorgesiusChief Executive Officer
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1 Customer Videos

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Additional HelpCrunch Information & Resources

Read HelpCrunch Reviews, Testimonials & Customer References from 22 real HelpCrunch customers.

Browse HelpCrunch Case Studies, Customer Success Stories, & Customer References from 10 businesses that use HelpCrunch.

Watch HelpCrunch Customer Videos to learn why 1 businesses chose HelpCrunch.

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