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Read 22 HelpCrunch reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose HelpCrunch as their Customer Service Software

HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.

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  • 22 Testimonials View
  • 10 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 2236 reference ratings
4.8/5.0 (2236)
  • Fall 2025 Top Performer Knowledge Management Software
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22Testimonials

  • "I really like HelpCrunch. I spent less than 10 minutes to integrate and customize it. It's so customizable and looks really nice on our website. Also, there is a mobile …

    Mike Timashov Chief Executive Officer

  • "We think HelpCrunch is an awesome tool. It was pretty simple to connect to our system which is a huge plus. Besides, it’s great your customer care really helps our …

    Jan Střecha Marketing Manager

  • "I first found the HelpCrunch site when searching for alternatives to Intercom. The installation and setup of the software is impressively fast and very easy to understand. I had it …

    James McClean Co-Founder
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10 Case Studies

  • How an EdTech platform Mathema began processing 5 times more queries thanks …

    Yuliia Muzyka Customer Success Manager

  • How Tap My Back Elevated Their Customers’ Engagement Levels with HelpCrunch’s Robust …

    Carolina Gomes Customer Support Representative

  • How Polis.ua Handles over 2,000 Queries in a Month with the HelpCrunch …

    Juliia Representative
9 more case studies currently locked

1 Customer Videos

  • How it helps him grow his business
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    Mony Gueorguiev Chief Executive Officer
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Additional HelpCrunch Information & Resources

Read HelpCrunch Reviews, Testimonials & Customer References from 22 real HelpCrunch customers.

Browse HelpCrunch Case Studies, Customer Success Stories, & Customer References from 10 businesses that use HelpCrunch.

Watch HelpCrunch Customer Videos to learn why 1 businesses chose HelpCrunch.

FeaturedCustomers has 1,979,651+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.