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Read 22 HelpCrunch reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose HelpCrunch as their Customer Communications Management

HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.

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  • 22 Testimonials View
  • 10 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 2083 reference ratings
4.8/5.0 (2083)
  • Fall 2025 Top Performer Knowledge Management Software
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22Testimonials

  • "Amazingly fast and good support team; the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, …

    Dion Tennekes Chief Technology Officer

  • "Thanks to HelpCrunch (email marketing campaigns), we were able to make our customers more engaged with our platform. We had customers who had very low engagement levels and email campaigns …

    Carolina Gomes Customer Support Representative

  • "I like HelpCrunch because it is just doing its work - and thanks to it, the Chat Service topic is closed for us after a very short time and effort. …

    Alperen Atmaca Project Manager
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10 Case Studies

  • How SE Ranking Increased Their Customer Support Productivity by 40%

    Valery Kurilov Chief Executive Officer

  • How Tribal Habits Uses Live Chat to Stay Customer-Centric and Build Close …

  • How Tap My Back Elevated Their Customers’ Engagement Levels with HelpCrunch’s Robust …

    Carolina Gomes Customer Support Representative
9 more case studies currently locked

1 Customer Videos

  • How it helps him grow his business
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    Mony Gueorguiev Chief Executive Officer
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Additional HelpCrunch Information & Resources

Read HelpCrunch Reviews, Testimonials & Customer References from 22 real HelpCrunch customers.

Browse HelpCrunch Case Studies, Customer Success Stories, & Customer References from 10 businesses that use HelpCrunch.

Watch HelpCrunch Customer Videos to learn why 1 businesses chose HelpCrunch.

FeaturedCustomers has 1,895,966+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.