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HelpCrunch

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Read 22 HelpCrunch reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose HelpCrunch as their Customer Communications Management

HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.

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  • 22 Testimonials View
  • 10 Case Studies View
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Customer Rating Review Score based on 2108 reference ratings
4.8/5.0 (2108)
  • Fall 2025 Top Performer Knowledge Management Software
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22Testimonials

  • "We needed a kickass live chat and drip email tool to help us convert more customers. Luckily we found Helpcrunch! More flexible than Intercom, without the huge costs."

    Nick McCreath Founder & Chief Executive Officer

  • "The most important thing is that HelpCrunch allows us to be responsive to our clients. It’s so important to us as a business at the moment. And it is what …

    Tribal Habits

  • "We got 11,5% more unique clicks on our emails than the industry standard and returned €14.8 on each €1 paid for HelpCrunch."

    René Laane Chief Executive Officer
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10 Case Studies

  • How Tribal Habits Uses Live Chat to Stay Customer-Centric and Build Close …

  • How Rekola Built Seamless In-App Customer Service with HelpCrunch and Scored Excellent …

    Jan Střecha Marketing Manager

  • How Tap My Back Elevated Their Customers’ Engagement Levels with HelpCrunch’s Robust …

    Carolina Gomes Customer Support Representative
9 more case studies currently locked

1 Customer Videos

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    Mony Gueorguiev Chief Executive Officer
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Additional HelpCrunch Information & Resources

Read HelpCrunch Reviews, Testimonials & Customer References from 22 real HelpCrunch customers.

Browse HelpCrunch Case Studies, Customer Success Stories, & Customer References from 10 businesses that use HelpCrunch.

Watch HelpCrunch Customer Videos to learn why 1 businesses chose HelpCrunch.

FeaturedCustomers has 1,902,078+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.