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Read 22 HelpCrunch reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose HelpCrunch as their Customer Communications Management

HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.

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  • 22 Testimonials View
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Customer Rating Review Score based on 2130 reference ratings
4.8/5.0 (2130)
  • Fall 2025 Top Performer Knowledge Management Software
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22Testimonials

  • “We prioritize live chat. The capabilities of HelpCrunch allowed us to also communicate with our clients through such messengers as Telegram or Viber."

    Juliia Representative

  • "Customer support is a 10/10. You do an awesome job, when it comes to the chat, everything is a 10/10 as well. So far this experience has been amazing and …

    Joao Mainardes Chief Executive Officer & Creative Director

  • "I first found the HelpCrunch site when searching for alternatives to Intercom. The installation and setup of the software is impressively fast and very easy to understand. I had it …

    James McClean Co-Founder
21 more testimonials currently locked

10 Case Studies

  • How Polis.ua Handles over 2,000 Queries in a Month with the HelpCrunch …

    Juliia Representative

  • How SE Ranking Increased Their Customer Support Productivity by 40%

    Valery Kurilov Chief Executive Officer

  • How PR-Dashboard got a 91% boost to their live chats after switching …

    Jeroen Borgesius Chief Executive Officer
9 more case studies currently locked

1 Customer Videos

  • How it helps him grow his business
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    Mony Gueorguiev Chief Executive Officer
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Additional HelpCrunch Information & Resources

Read HelpCrunch Reviews, Testimonials & Customer References from 22 real HelpCrunch customers.

Browse HelpCrunch Case Studies, Customer Success Stories, & Customer References from 10 businesses that use HelpCrunch.

Watch HelpCrunch Customer Videos to learn why 1 businesses chose HelpCrunch.

FeaturedCustomers has 1,905,661+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.