Customer Experience (CX) Software Companies

Find the best Customer Experience (CX) Software companies for your business. Compare case studies, success stories, & testimonials from the top Customer Experience (CX) Software vendors.

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Browse 10,797 reviews, 9,913 case studies & customer success stories, and 1,496 customer videos of the best Customer Experience (CX) Software for your business needs

  • Overall Reference Rating 4.8
    Customer Experience (CX) Software

    ReviewTrackers is the award-winning customer feedback software that helps businesses transform the customer experience. The platform collects review data from 150+ review sites to surface customer insights that enable brands …

  • Overall Reference Rating 4.7
    Customer Experience (CX) Software

    Feefo is an independent customer review system for businesses. Whether your business trades online or offline, the information provided by their feedback and reviews has dramatic impact on trust, which …

  • Overall Reference Rating 4.7

    Q-nomy

    Verified
    Customer Experience (CX) Software

    Q-nomy is a leading software vendor providing solutions that optimize true omnichannel digital and physical business processes and customer journeys. Q-nomy helps global household name customers and government organizations to …

  • Overall Reference Rating 4.8

    Backbase

    Verified
    Customer Experience (CX) Software

    Backbase is a fast-growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. They are the creators of the Backbase …

  • Overall Reference Rating 4.8
    Customer Experience (CX) Software

    Service Management Group (SMG) partners with more than 500 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and …

  • Overall Reference Rating 4.8
    Customer Experience (CX) Software

    Doxim is a technology leader for regulated industries, enabling customer communications and transforming experiences into strong engagement throughout the entire lifecycle. The Doxim Customer Engagement Platform helps clients communicate reliably …

  • Overall Reference Rating 4.8

    Chattermill

    Verified
    Customer Experience (CX) Software

    Chattermill uses cutting edge artificial intelligence to analyse customer feedback across customer touchpoints for organisations to harness customer insights at scale, boost customer loyalty and brand advocacy. They combine machine …

  • Overall Reference Rating 4.7

    Kustomer

    Verified
    Customer Experience (CX) Software

    Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences - not resolve tickets. A customer-centric solution, Kustomer helps brands increase satisfaction and loyalty by empowering …

  • Overall Reference Rating 4.8

    Coconut Software

    Verified
    Customer Experience (CX) Software

    Coconut Software makes it effortless for customers to connect with their financial institution. Our enterprise appointment scheduling and lobby management solutions are used by leading banks and credit unions across …

  • Overall Reference Rating 4.8

    CallMiner

    Verified
    Customer Experience (CX) Software

    CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics …

  • Overall Reference Rating 4.8
    Customer Experience (CX) Software

    Spectos GmbH headquartered in Dresden, Germany, is an international company specialized in monitoring and improving service quality in service-oriented industries. Through the Spectos Service Quality Cloud, Spectos supports customers worldwide …

  • Overall Reference Rating 4.7

    Nextiva

    Verified
    Customer Experience (CX) Software

    Nextiva provides cloud-based communications and collaboration solutions designed to simplify the way businesses communicate. Founded in 2006 on the principle of Amazing Service®, Nextiva serves more than 100,000 businesses in …

  • Overall Reference Rating 4.8
    Customer Experience (CX) Software

    VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of …

  • Overall Reference Rating 4.7

    K12 Insight

    Verified
    Customer Experience (CX) Software

    K12 Insight, based in Herndon, Va., works with more than 30,000 school administrators to strengthen the relationships that power education. The custom solutions combine technology, research and expert training to …

  • Overall Reference Rating 4.7

    Amdocs

    Verified
    Customer Experience (CX) Software

    For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the …