Backbase Testimonials

“Backbase Forms is a replacement for an old system we used. Our old solution was only suitable for desktop, while our customers are moving more and more to mobile banking, so one of the main drivers in choosing Backbase was their clear omnichannel approach. Furthermore, we wanted to use Forms for both our customers and employees. Our previous solution was about having two forms, but with Backbase Forms we can have one form that can be used by both parties.”

“We need to keep on looking at the latest technologies and to determine what digital products we want to deliver to our clients. For instance, new wealthy people are very different from people with old money, but we also see differences in age groups and between European countries. Going forward, we plan to extend the French app to a web portal and include prioritised functionality. Further down the road, we are looking into the next implementation in another country.”