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Service Management Group (SMG) Case Studies

  • Lidl boosts visit share to 1.8% in 3 months with SMG

  • Heinen's boosts Sunday produce satisfaction from 59% to 72% with SMG

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  • InMoment
    Reference Rating
    4.8 / 5.0
    Customer References 260 total
    About

    InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions and relationships with both customers and employees. The company’s cloud-native XI Platform is …

  • Qualtrics
    Reference Rating
    4.7 / 5.0
    Customer References 586 total
    About

    Qualtrics is the technology platform that organizations use to listen, understand, and take action on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used …

  • Sprinklr
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    4.8 / 5.0
    Customer References 435 total
    About

    Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ …

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