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Service Management Group (SMG)

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Read 50 Service Management Group (SMG) reviews and testimonials from customers, explore 45 case studies and customer success stories, and watch customer videos to see why companies chose Service Management Group (SMG) as their Brand Tracking Software

Service Management Group (SMG) partners with more than 500 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform the competition. Strategic solutions include omniCX, Brand Research, and Employee Engagement. SMG evaluates 250 million surveys annually, across 130 countries.

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Customer Rating Review Scorebased on 3063 reference ratings
4.8/5.0 (3063)
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50Testimonials

  • "We have been completely overwhelmed by the response rate, which has been amazing, and we are starting to analyze the data and seek out the opportunities that will enable us to better serve customers’ needs."

    Large Convenience Store BrandExperience Manager
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45 Case Studies

  • Leading Grocery Company - Customer Case Study

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Read Service Management Group (SMG) Reviews, Testimonials & Customer References from 50 real Service Management Group (SMG) customers.

Browse Service Management Group (SMG) Case Studies, Customer Success Stories, & Customer References from 45 businesses that use Service Management Group (SMG).

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