Service Management Group (SMG) References Capped?

Access even more references from these marketplace competitors

Work at
Service Management Group (SMG)?
Upgrade Profile
  • 4.8 / 5.0 (1423)
    Verified16+ References
  • 4.8 / 5.0 (2095)
    Verified125+ References
  • 4.8 / 5.0 (1361)
    28+ References

Service Management Group (SMG)

Verified
Read 50 Service Management Group (SMG) reviews and testimonials from customers, explore 45 case studies and customer success stories, and watch customer videos to see why companies chose Service Management Group (SMG) as their Brand Tracking Software

Service Management Group (SMG) partners with more than 500 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform the competition. Strategic solutions include omniCX, Brand Research, and Employee Engagement. SMG evaluates 250 million surveys annually, across 130 countries.

Show more
Category:
  • 50TestimonialsView
  • 45Case StudiesView
  • No
    Videos Yet     Customer Videos
Customer Rating Review Scorebased on 2908 reference ratings
4.8/5.0 (2908)
  • Top Performer 2025 2025
    Winter 2025Top PerformerCustomer Feedback Management Software
    Press ReleaseReport

50Testimonials

  • “We leverage SMG data in virtually everything we do. It influences our key performance indicators, our benchmarking, our hiring and training, our rewards and recognition. Asking me to define the initiatives that involve SMG data is like asking me to define the initiatives that involve breathing. It is literally part of every conversation.”

    Robin Gough-OBrienDirector of Operations Services
49 more testimonialscurrently locked

45 Case Studies

  • hmv restores its iconic brand using customer feedback to drive action

    Rupert Banning-LoverCentral Operations Manager
44 more case studiescurrently locked

Additional Service Management Group (SMG) Information & Resources

Read Service Management Group (SMG) Reviews, Testimonials & Customer References from 50 real Service Management Group (SMG) customers.

Browse Service Management Group (SMG) Case Studies, Customer Success Stories, & Customer References from 45 businesses that use Service Management Group (SMG).

FeaturedCustomers has 1,813,726+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.