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Service Management Group (SMG)

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Read 50 Service Management Group (SMG) reviews and testimonials from customers, explore 45 case studies and customer success stories, and watch customer videos to see why companies chose Service Management Group (SMG) as their Brand Tracking Software

Service Management Group (SMG) partners with more than 500 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform the competition. Strategic solutions include omniCX, Brand Research, and Employee Engagement. SMG evaluates 250 million surveys annually, across 130 countries.

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Customer Rating Review Scorebased on 2872 reference ratings
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50Testimonials

  • "We prioritize the health, safety, and comfort of our employees and guests above all else. With the launch of the Attention Button, SMG worked side by side with us to ‘inspect what we expect’ and demonstrate the tangible, positive impact of this new alerting system."

    Cindy MeiskinChief Experience Officer
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45 Case Studies

  • Domino’s UK combines 7 key ingredients to engage franchisees in CX programme

    Jason PrescottOperations Project Manager
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Additional Service Management Group (SMG) Information & Resources

Read Service Management Group (SMG) Reviews, Testimonials & Customer References from 50 real Service Management Group (SMG) customers.

Browse Service Management Group (SMG) Case Studies, Customer Success Stories, & Customer References from 45 businesses that use Service Management Group (SMG).

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