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  • 4.8 / 5.0 (1179)
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Vertexone

Read 40 Vertexone reviews and testimonials from customers, explore 25 case studies and customer success stories, and watch 8 customer videos to see why companies chose Vertexone as their Customer Experience Systems

VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 350 customers in the cloud, they capitalize on their deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, they empower their customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.

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  • 40 Testimonials View
  • 25 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 1543 reference ratings
4.8/5.0 (1543)

40Testimonials

  • “We are delighted with the results we have gotten from Vertex’s innovative approach to debt collection. Since partnering with Vertex to implement our collections solution, we have seen significant reductions …

    Jan Zimmerman Director of Finance

  • “The ability to easily geographically target our messages was an incredible improvement.”

    Eduardo Salazar Director Of Finance

  • “The biggest value is the communications piece, and how we are able to reach out and message to our customers. With VertexOne WaterSmart, we are able to be proactive, reach …

    Jeff Price Utilities Director
39 more testimonials currently locked

25 Case Studies

  • Boosting Customer Satisfaction Levels and Decreasing Call Volumes at EPCOR USA

    Sarah Skaggs Director of Customer Care

  • Digitizing Manual Staff Processes

    Jody Ruiz Resolution Center Supervisor

  • Enhancing Engagement Digitally

    Nate Adams Water Efficiency Administrator
24 more case studies currently locked

8 Customer Videos

  • Acton Water District - Customer Success Story (Matthew Mostoller - Environmental Manager)
    Play Video
    Matthew Mostoller Environmental Manager
  • Village of Lombard - Customer Success Story (Scott Gargano - Customer Service Systems Manager)
    Play Video
    Scott Gargano Customer Service Systems Manager
  • City of Cotati - Customer Success Story (Tim Riley - Assistant Comptroller & University Bursar)
    Play Video
    Craig Scott Public Works Director and City Engineer
7 more videos currently locked

Additional Vertexone Information & Resources

Read Vertexone Reviews, Testimonials & Customer References from 40 real Vertexone customers.

Browse Vertexone Case Studies, Customer Success Stories, & Customer References from 25 businesses that use Vertexone.

Watch Vertexone Customer Videos to learn why 8 businesses chose Vertexone.

FeaturedCustomers has 1,954,238+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.