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Vertexone

Read 40 Vertexone reviews and testimonials from customers, explore 25 case studies and customer success stories, and watch 8 customer videos to see why companies chose Vertexone as their Customer Experience Systems

VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 350 customers in the cloud, they capitalize on their deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, they empower their customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.

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  • 40 Testimonials View
  • 25 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 1630 reference ratings
4.8/5.0 (1630)

40Testimonials

  • “For our utility staff, it has made our job easier, made it more efficient, and has allowed our customers to be able to better look at their water usage.”

    Betty Hylton Project Specialist

  • "A lot of our customers still pay their bill in person. We are happy that a customer can now go online and see how much water they use in a …

    Mark Clark Utilities Director

  • "You worry when implementing a program like WaterSmart, that it will create additional workload for utility staff. It has been the exact opposite for our team. All the data insights …

    Cindy Robbins City of Pocatello
39 more testimonials currently locked

25 Case Studies

  • Vertex turns Florida utility’s focus from infrastructure to customers

  • Targeting Revenue Leakage with Advanced Analytics DC Water Case Study

    Lauren Preston Director Customer Care

  • Lee County - Customer Case Study

    Paul Flores Certified Scrum Master
24 more case studies currently locked

8 Customer Videos

  • Portland Water Bureau - Customer Success Story (Sarah Santner - Water Efficiency Manager)
    Play Video
    Sarah Santner Water Efficiency Manager
  • City of Cotati - Customer Success Story (Tim Riley - Assistant Comptroller & University Bursar)
    Play Video
    Craig Scott Public Works Director and City Engineer
  • Acton Water District - Customer Success Story (Matthew Mostoller - Environmental Manager)
    Play Video
    Matthew Mostoller Environmental Manager
7 more videos currently locked

Additional Vertexone Information & Resources

Read Vertexone Reviews, Testimonials & Customer References from 40 real Vertexone customers.

Browse Vertexone Case Studies, Customer Success Stories, & Customer References from 25 businesses that use Vertexone.

Watch Vertexone Customer Videos to learn why 8 businesses chose Vertexone.

FeaturedCustomers has 2,067,188+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.