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Gupshup

Read 21 Gupshup reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch 1 customer videos to see why companies chose Gupshup as their Conversational Messaging

Gupshup enables better customer engagement through conversational messaging. Gupshup is the leading conversational messaging platform, powering over 5 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales and support. Gupshup’s carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs and operators. With Gupshup, businesses have made conversations an integral part of their customer engagement success.

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  • 21 Testimonials View
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Customer Rating Review Score based on 1464 reference ratings
4.8/5.0 (1464)
  • Summer 2026 Market Leader AI Chatbot Software
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21Testimonials

  • “The value the tool brings is that we are now extending our service outside our regular opening hours and that is helpful in our service approach! What makes Gupshup special …

    Charlotte Maintz Head of Customer Care

  • "Investing in conversational marketing that gives us incremental revenues was one of our best decisions. With Gupshup Conversation Cloud, we're up and running quickly and with the help of the …

    Vanessa Velloso Reserva

  • "By leveraging the power of conversational AI, the Keya chatbot is available across digital channels such as the Kotak website, internet banking, 811, and the Kotak mobile app. We have …

    Deepak Sharma Chief Digital Officer
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41 Case Studies

  • Gupshup helped a Global restaurant aggregator and food delivery company improve its …

  • Tata CLiQ achieves 10X ROI in monthly sales

    Amit Kumar Customer Retention Manager

  • Arya by HDFC Securities, AI-powered investment concierge

    Nandkishore Purohit Head – Digital Business and Strategy
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1 Customer Videos

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Additional Gupshup Information & Resources

Read Gupshup Reviews, Testimonials & Customer References from 21 real Gupshup customers.

Browse Gupshup Case Studies, Customer Success Stories, & Customer References from 41 businesses that use Gupshup.

Watch Gupshup Customer Videos to learn why 1 businesses chose Gupshup.

FeaturedCustomers has 2,077,559+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.