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Gupshup

Read 21 Gupshup reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch 1 customer videos to see why companies chose Gupshup as their Conversational Messaging

Gupshup enables better customer engagement through conversational messaging. Gupshup is the leading conversational messaging platform, powering over 5 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales and support. Gupshup’s carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs and operators. With Gupshup, businesses have made conversations an integral part of their customer engagement success.

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  • 21 Testimonials View
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Customer Rating Review Score based on 1490 reference ratings
4.8/5.0 (1490)
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21Testimonials

  • “Through Gupshup, we were able to see data and insights which we would have never seen otherwise. We have always assumed consumers are less involved in our category; however, we …

    Navninder Singh Global Digital Innovation Manager

  • "We recognize that switching between apps to place an order and track delivery leads to a sub-par experience and drop offs. To solve this problem and strengthen our messaging-first approach …

    Pankaj Arora National Head of CRM & Martech

  • "Switching to Gupshup revolutionized our communication strategy at AECC. With their seamless WhatsApp integration, we saw a 600% increase in engagement, boosting our message open rates from 10% to 70%. …

    Shilesh Gargi Head of Marketing
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41 Case Studies

  • Swiggy improves customer engagement 2.3X with conversational marketing

    Parth Shah General Manager

  • Swiss luxury fashion brand achieves higher conversion rate with digital shopping assistant

  • Myntra - Customer Case Study

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1 Customer Videos

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Additional Gupshup Information & Resources

Read Gupshup Reviews, Testimonials & Customer References from 21 real Gupshup customers.

Browse Gupshup Case Studies, Customer Success Stories, & Customer References from 41 businesses that use Gupshup.

Watch Gupshup Customer Videos to learn why 1 businesses chose Gupshup.

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