Gupshup enables better customer engagement through conversational messaging. Gupshup is the leading conversational messaging platform, powering over 5 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales and support. Gupshup’s carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs and operators. With Gupshup, businesses have made conversations an integral part of their customer engagement success.
“In collaboration with Gupshup, MPMKVVCL successfully navigated the challenges of bill distribution and other disruptions brought about by the COVID-19 pandemic through the integration of WhatsApp. We take pride in being pioneers in India, leveraging chatbots for seamless complaint filing, efficient bill distribution, and smooth payment integration.”
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