Gupshup Testimonials

"By leveraging the power of conversational AI, the Keya chatbot is available across digital channels such as the Kotak website, internet banking, 811, and the Kotak mobile app. We have augmented human intelligence with machine learning to redefine an interactive banking experience for our customers."

"We strive to give our customers a cool and fun banking experience, and that begins by making it easy for them to bank. By leveraging Gupshup’s Gen AI solution for customer conversations, we have significantly improved our customer service efficiency and expect to reduce operational costs by USD 20 million over the next three years."