“We are on the journey of building a fully capable conversational investing experience. Right now we support features such as: Investing in equities or mutual funds, tracking stock prices, Portfolio performance, stocks and mutual funds recommendations and Queries related to products and platform. We are also providing IPO applications on the chatbot. Millennials are one of our key target audiences who are very active on their social media handles. Through Conversational Investing we want to take our value proposition to them on platforms which they are conversant and comfortable with. We want to de-jargonize capital markets and make the process of investing in a social experience.”
"Gupshup is special from three points of view: very high level of competency in AI and ML, both from technical and strategic perspectives; strong understanding of and experience with the fashion retail business; stellar customer focus: requirements are considered and processed very quickly, support is in real-time, the team is very proactive in suggesting, designing and implementing new features all the time. The tool allows us to provide much better service to the end customer and provides deep insights on her behavior and decision-making thought process."