QLess

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Read 47 QLess reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 3 customer videos to see why companies chose QLess as their Queue Management Software

QLess specializes in queue management and appointment scheduling software. Designed to help organizations seamlessly manage customer flow, our intuitive mobile wait experience combines personalization, automation, analytics and flexibility to empower customers to wait when, where and how they want. Organizations are now under tremendous pressure to deliver a superior customer experience while ensuring community safety, but are often constrained by archaic processes and outdated technology. With our cloud-based systems, organizations are able to deliver solutions that allow their customers to spend less time in line while simultaneously increasing operational efficiencies and staff productivity.

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Customer Rating Review Scorebased on 3234 reference ratings
4.7/5.0 (3234)
  • Market Leader 2025 2025
    Winter 2025Market LeaderQueue Management Software
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Featured Testimonials

  • "We needed to flip admissions upside down. We didn't think it could get any worse, so why not be bold? We push the envelope a lot - it’s in our DNA."

    Jason DudleyVP, Information Technology and Digital Strategies

  • “We’ve seen a 10% increase in year-over-year returns in terms of dollars per invoice since deploying QLess."

    Jake BishopStore Manager

  • “Using QLess to deliver the customer experience survey dramatically improved the survey response rate. We now gather meaningful responses and data that we can use to identify procedural enhancements while improving customer service.”

    Doug WillisDean of Student Development
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Featured Case Studies

  • Amidst Growing Enrollment Rates, Texas A&M University Deploys QLess Queuing Software

    Nicholas KilmerAssistant Director of the Money Education Center

  • QLess helps Florida county government offer virtual check-in for faster service and shorter wait times

    Jim CochraneChief Information Officer

  • How C-Lab Eliminated Lines and Improved Patient Care in the Process

    Patricia ChildsSupervisor
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Featured Customer Videos

  • Play Video
    Morgan HellerSan Francisco Permit Center
  • Play Video
    Nicholas KilmerAssistant Director of the Money Education Center
  • Play Video
    Greg RyanDirector of Financial Aid
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Additional QLess Information & Resources

Read QLess Reviews, Testimonials & Customer References from 47 real QLess customers.

Browse QLess Case Studies, Customer Success Stories, & Customer References from 27 businesses that use QLess.

Watch QLess Customer Videos to learn why 3 businesses chose QLess.

Explore answers to frequently asked questions about QLess.

FeaturedCustomers has 1,810,608+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.