QLess specializes in queue management and appointment scheduling software. Designed to help organizations seamlessly manage customer flow, our intuitive mobile wait experience combines personalization, automation, analytics and flexibility to empower customers to wait when, where and how they want. Organizations are now under tremendous pressure to deliver a superior customer experience while ensuring community safety, but are often constrained by archaic processes and outdated technology. With our cloud-based systems, organizations are able to deliver solutions that allow their customers to spend less time in line while simultaneously increasing operational efficiencies and staff productivity.
“With QLess, our citizens enter the queue remotely through mobile or web check-in and they only come into the DMV when it's their turn. This has revolutionized how our citizens …
“Beyond the positive aspects of managing the line and enabling customers to know their relative position in line, the amazing thing for us is the personalization of the line and …
"QLess has allowed us to reduce average wait times to 9 minutes and improve our average processing times by 46% saving us more than $7MM annually."
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