QLess

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Read 48 QLess reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 3 customer videos to see why companies chose QLess as their Queue Management Software

QLess specializes in queue management and appointment scheduling software. Designed to help organizations seamlessly manage customer flow, our intuitive mobile wait experience combines personalization, automation, analytics and flexibility to empower customers to wait when, where and how they want. Organizations are now under tremendous pressure to deliver a superior customer experience while ensuring community safety, but are often constrained by archaic processes and outdated technology. With our cloud-based systems, organizations are able to deliver solutions that allow their customers to spend less time in line while simultaneously increasing operational efficiencies and staff productivity.

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Customer Rating Review Scorebased on 3523 reference ratings
4.7/5.0 (3523)
  • Market Leader 2025 2025
    Winter 2025Market LeaderQueue Management Software
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Featured Testimonials

  • “Using QLess to deliver the customer experience survey dramatically improved the survey response rate. We now gather meaningful responses and data that we can use to identify procedural enhancements while improving customer service.”

    Doug WillisDean of Student Development

  • “As I thought about the solution to the traffic problem in the Financial Aid office, I imagined all the features and functions it should include. What QLess delivers is exactly what I saw in my head.”

    Julian VickersOperations Manager for Financial Aid

  • “QLess has helped address a frustrating situation resulting in happier customers and staff. The queuing platform has made it possible for thousands of people to avoid waiting in line each year.”

    Maria PetersenManager of Police Administration
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Featured Case Studies

  • Global Chemical Company Eliminates Contractor Wait Times

  • QLess helps Florida county government offer virtual check-in for faster service and shorter wait times

    Jim CochraneChief Information Officer

  • QLess Solution automates check-in and helps family hair salon set national record

    Drew McWilliamsFranchise Owner
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Featured Customer Videos

  • Play Video
    Nicholas KilmerAssistant Director of the Money Education Center
  • Play Video
    Morgan HellerSan Francisco Permit Center
  • Play Video
    Greg RyanDirector of Financial Aid
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Additional QLess Information & Resources

Read QLess Reviews, Testimonials & Customer References from 48 real QLess customers.

Browse QLess Case Studies, Customer Success Stories, & Customer References from 28 businesses that use QLess.

Watch QLess Customer Videos to learn why 3 businesses chose QLess.

Explore answers to frequently asked questions about QLess.

FeaturedCustomers has 1,893,240+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.