QLess specializes in queue management and appointment scheduling software. Designed to help organizations seamlessly manage customer flow, our intuitive mobile wait experience combines personalization, automation, analytics and flexibility to empower customers to wait when, where and how they want. Organizations are now under tremendous pressure to deliver a superior customer experience while ensuring community safety, but are often constrained by archaic processes and outdated technology. With our cloud-based systems, organizations are able to deliver solutions that allow their customers to spend less time in line while simultaneously increasing operational efficiencies and staff productivity.
“Using QLess to deliver the customer experience survey dramatically improved the survey response rate. We now gather meaningful responses and data that we can use to identify procedural enhancements while improving customer service.”
“As I thought about the solution to the traffic problem in the Financial Aid office, I imagined all the features and functions it should include. What QLess delivers is exactly what I saw in my head.”
“QLess has helped address a frustrating situation resulting in happier customers and staff. The queuing platform has made it possible for thousands of people to avoid waiting in line each year.”
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