QLess

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Read 47 QLess reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 3 customer videos to see why companies chose QLess as their Queue Management Software

QLess specializes in queue management and appointment scheduling software. Designed to help organizations seamlessly manage customer flow, our intuitive mobile wait experience combines personalization, automation, analytics and flexibility to empower customers to wait when, where and how they want. Organizations are now under tremendous pressure to deliver a superior customer experience while ensuring community safety, but are often constrained by archaic processes and outdated technology. With our cloud-based systems, organizations are able to deliver solutions that allow their customers to spend less time in line while simultaneously increasing operational efficiencies and staff productivity.

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Customer Rating Review Scorebased on 3311 reference ratings
4.7/5.0 (3311)
  • Market Leader 2025 2025
    Winter 2025Market LeaderQueue Management Software

Featured Testimonials

  • “Our new store is an ultimate customer encounter, and QLess is a key component of that experience.”

  • “Using QLess to deliver the customer experience survey dramatically improved the survey response rate. We now gather meaningful responses and data that we can use to identify procedural enhancements while improving customer service.”

  • "The lines have stopped! The QLess system is fast-working and our citizens absolutely love it.”

Featured Case Studies

  • Chicago Public School District Curtails Wait Times for Prospective and Current Employees

  • FISH Technologies Helps Sports Fans Enjoy Events Instead of Waiting in Line

  • How C-Lab Eliminated Lines and Improved Patient Care in the Process

Featured Customer Videos

Additional QLess Information & Resources

Read QLess Reviews, Testimonials & Customer References from 47 real QLess customers.

Browse QLess Case Studies, Customer Success Stories, & Customer References from 27 businesses that use QLess.

Watch QLess Customer Videos to learn why 3 businesses chose QLess.

Explore answers to frequently asked questions about QLess.