QLess’s queue management solution can be integrated into any company that is struggling to deal with long queue times or crowded waiting rooms. QLess has primarily dealt with four main verticals: healthcare, education, retail, and government. However, QLess has also been the perfect solution for other industries:
- Animal Shelters
- Banking & Financial Services
- Call Centers
- Car Dealerships
- Casinos
- Education
- Government Offices
- Healthcare
- Industrial
- Logistics
- Marijuana Dispensaries
- Motor Vehicle Offices
- Restaurants
- Retail
- Shooting Ranges
- Theme Parks
- Veterinarians
Queue management systems are designed to help staff manage waiting customers. Instead of many customers showing up at once, the system enables customers to join a virtual queue. Many clients will opt for our queue management system as well as the QLess appointment scheduling software, which enables customers to easily book appointments in advance. The system will automatically integrate the two and fill open appointment times with walk-ins. The QLess system also allows staff to look at analytics of their queue performance. They are able to see average wait times, amount of appointment cancellations or modifications, or which staff members are taking the longest to interact with customers.
The QLess team has built the staff interface to be simple, yet powerful. The interface allows staff to work quickly and efficiently, but also dive deeper into the analytics at the end of the day. The system is capable of many different functions that allow staff members to easily manage the queue or appointments. End users have multiple options for joining a queue. They can join via text, the QLess app, the vendors website, or using the in-person QLess kiosk.
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