Read 22 Spectos GmbH reviews and testimonials from customers, explore 40 case studies and customer success stories, and watch customer videos to see why companies chose Spectos GmbH as their undefined

Spectos GmbH headquartered in Dresden, Germany, is an international company specialized in monitoring and improving service quality in service-oriented industries. Through the Spectos Service Quality Cloud, Spectos supports customers worldwide with customized solutions in the areas of customer service, quality management, employee management and operations in the development, control and optimization of their service quality. Spectos expert teams enable companies to collect and analyze targeted, high-quality data in real time and make it available for the daily improvement of service processes in online cockpits and apps at the touch of a button. This is achieved with a lean, flexible and agile approach to collaboration.

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Customer Rating Review Scorebased on 1126 reference ratings
4.8/5.0 (1126)

22Testimonials

  • "With the Real-Time Performance Management Suite from Spectos, our shipment data becomes more meaningful and we are able to derive strategic measures to optimize our delivery network. The solution helps us meeting our high standards of service quality and customer satisfaction permanently."

    André StröherChief Supply Chain Officer
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40 Case Studies

  • Domino’s Pizza Vietnam - Customer Case Study

    Dang Lan AnhMarketing Executive at Marketing Department
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