Read 22 Spectos GmbH reviews and testimonials from customers, explore 40 case studies and customer success stories, and watch customer videos to see why companies chose Spectos GmbH as their undefined

Spectos GmbH headquartered in Dresden, Germany, is an international company specialized in monitoring and improving service quality in service-oriented industries. Through the Spectos Service Quality Cloud, Spectos supports customers worldwide with customized solutions in the areas of customer service, quality management, employee management and operations in the development, control and optimization of their service quality. Spectos expert teams enable companies to collect and analyze targeted, high-quality data in real time and make it available for the daily improvement of service processes in online cockpits and apps at the touch of a button. This is achieved with a lean, flexible and agile approach to collaboration.

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Customer Rating Review Scorebased on 1227 reference ratings
4.8/5.0 (1227)

22Testimonials

  • "The great advantage in working with Spectos for us is that we can fully outsource the satisfaction survey down to the smallest detail. In this context, we are impressed by the agile way of working, with which our wishes are always implemented swiftly and in the highest quality. The results are very detailed and self-explanatory. We feel very well looked after and are highly satisfied with the extremely flexible and professional form of cooperation."

    Andreas ReddersenDirector Sales, Customer Support
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40 Case Studies

  • Audi Zentrum Dresden - Customer Case Study

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