Spectos GmbH

Read 22 Spectos GmbH reviews and testimonials from customers, explore 40 case studies and customer success stories, and watch customer videos to see why companies chose Spectos GmbH as their

Spectos GmbH headquartered in Dresden, Germany, is an international company specialized in monitoring and improving service quality in service-oriented industries. Through the Spectos Service Quality Cloud, Spectos supports customers worldwide with customized solutions in the areas of customer service, quality management, employee management and operations in the development, control and optimization of their service quality. Spectos expert teams enable companies to collect and analyze targeted, high-quality data in real time and make it available for the daily improvement of service processes in online cockpits and apps at the touch of a button. This is achieved with a lean, flexible and agile approach to collaboration.

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Customer Rating Review Score based on 1368 reference ratings
4.8/5.0 (1368)

22Testimonials

  • "In the healthcare sector, acting quickly is not only required of doctors and nursing staff, but also of their supervisors. Only those who react promptly to the wishes and concerns …

    Stefan Wollschläger Head of Personnel and Organizational Development

  • "We received many positive results and suggestions for improvement. Feedbackstr is a wonderful instrument if you’re looking for helpful tips you can act on quickly."

    Irina Schneider Head of Marketing

  • "The digital survey delivered very valuable input. The results also confirmed the findings of the annual passenger surveys."

    Christian Blank Strategic Marketing / Market Analyst
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40 Case Studies

  • Trying to Get a Better Understanding of Customers

    Schneider Owner

  • Challenges of Collecting Customer Satisfaction Data and Delegating Tasks to Employees

    Hoang Hai Yen Director of Customer Service

  • Development of Solutions for Performance Monitoring and Service Quality Optimization Since 2012

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Read Spectos GmbH Reviews, Testimonials & Customer References from 22 real Spectos GmbH customers.

Browse Spectos GmbH Case Studies, Customer Success Stories, & Customer References from 40 businesses that use Spectos GmbH.

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