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Spectos GmbH headquartered in Dresden, Germany, is an international company specialized in monitoring and improving service quality in service-oriented industries. Through the Spectos Service Quality Cloud, Spectos supports customers worldwide with customized solutions in the areas of customer service, quality management, employee management and operations in the development, control and optimization of their service quality. Spectos expert teams enable companies to collect and analyze targeted, high-quality data in real time and make it available for the daily improvement of service processes in online cockpits and apps at the touch of a button. This is achieved with a lean, flexible and agile approach to collaboration.
"Transparency of our data that is specifically used for quality management is our top priority. Spectos is a partner with whom we can flexibly advance the further development of our …
"Kizy Tracking supports us at Offergeld in meeting our customers’ requirements. The trackers close the gap of information between us and subcontractors and ensure that our clients receive detailed and …
"Spectos GmbH with its professional and proficient guidance tremendously supported us with the creation of the questionnaires. The detailed and very informative evaluations, which also reveal concrete recommendations for action, …
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