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Spectos GmbH

Read 22 Spectos GmbH reviews and testimonials from customers, explore 40 case studies and customer success stories, and watch customer videos to see why companies chose Spectos GmbH as their Customer Service Analytics

Spectos GmbH headquartered in Dresden, Germany, is an international company specialized in monitoring and improving service quality in service-oriented industries. Through the Spectos Service Quality Cloud, Spectos supports customers worldwide with customized solutions in the areas of customer service, quality management, employee management and operations in the development, control and optimization of their service quality. Spectos expert teams enable companies to collect and analyze targeted, high-quality data in real time and make it available for the daily improvement of service processes in online cockpits and apps at the touch of a button. This is achieved with a lean, flexible and agile approach to collaboration.

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Customer Rating Review Score based on 1393 reference ratings
4.8/5.0 (1393)

22Testimonials

  • "We’re extremely satisfied with our terminal Many thanks."

    Widmann Gastronomie

  • "With the Real-Time Performance Management Suite from Spectos, our shipment data becomes more meaningful and we are able to derive strategic measures to optimize our delivery network. The solution helps …

    André Ströher Chief Supply Chain Officer

  • "The thing I value most about Feedbackstr is that it gives us the ability to act on customer suggestions and criticism in an instant. Thanks to the dashboard tool, staff …

    Schneider Owner
21 more testimonials currently locked

40 Case Studies

  • Seven Senders - Customer Case Study

  • UNI AIR - Customer Case Study

  • Bosch Car Service HELP - Customer Case Study

39 more case studies currently locked

Additional Spectos GmbH Information & Resources

Read Spectos GmbH Reviews, Testimonials & Customer References from 22 real Spectos GmbH customers.

Browse Spectos GmbH Case Studies, Customer Success Stories, & Customer References from 40 businesses that use Spectos GmbH.

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