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Coconut Software

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Read 37 Coconut Software reviews and testimonials from customers, explore 25 case studies and customer success stories, and watch 15 customer videos to see why companies chose Coconut Software as their Appointment Scheduling Software

Coconut Software makes it effortless for customers to connect with their financial institution. Our enterprise appointment scheduling and lobby management solutions are used by leading banks and credit unions across North America, including RBC Royal Bank, Arvest Bank, Vancity, and Rogue Credit Union. The result? A seamless customer experience that’s improved NPS scores, reduced wait times, and increased conversion rates for the organizations who use it. Founded in 2011, Coconut Software is headquartered in Saskatoon, SK with offices in Toronto, ON. For more information, please visit www.coconutsoftware.com

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  • 37 Testimonials View
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Customer Rating Review Score based on 2684 reference ratings
4.8/5.0 (2684)
  • Winter 2026 Market Leader Queue Management Software
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  • Winter 2026 Market Leader Appointment Scheduling Software
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37Testimonials

  • "Coconut Software has not only created freedom and ease for our clients to book appointments with us, but also has created time for our team, since we’ve significantly decreased the …

    Kermit Uregar Marketing Director

  • Working with the Coconut team has been a fantastic experience. Not only does Coconut offer best-in-the-industry appointment software but they also have an incredibly passionate and dedicated team. Our implementation …

    Nathan Heemskerk Director, Member Solutions & Integration

  • “We were struggling with a low connect rate through indirect channels, such as partnerships with auto dealerships—just 5%. Once we had our team send emails that included an appointment link …

    John Ryczek Director of Branch Operations
36 more testimonials currently locked

25 Case Studies

  • How R&G Brenner Scaled Appointment Management to Support Busy Tax Season

    Kermit Uregar Marketing Director

  • How Arvest Bank Reduced Appointment Times and Improved the Customer Experience

    Michelle Fittro Senior Product Analyst

  • TELUS Mobility Increased Customer Adoption Pairing Coconut Software with their Learning Center …

    Wendy Betteridge Marketing Manager
24 more case studies currently locked

15 Customer Videos

  • Credit Union of Southern California - Customer Success Story (Aaron Young - Senior Vice President of Branch Operations and Retail Banking)
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    Aaron Young Senior Vice President of Branch Operations and Retail Banking
  • Kawartha Credit Union - Customer Success Story (Martin Harris - Senior Manager of Retail Delivery)
    Play Video
    Martin Harris Senior Manager of Retail Delivery
  • Jackson Hewitt - Customer Success Story (Shara Abrams - Senior VP, Operations)
    Play Video
    Shara Abrams Senior VP, Operations
14 more videos currently locked

Additional Coconut Software Information & Resources

Read Coconut Software Reviews, Testimonials & Customer References from 37 real Coconut Software customers.

Browse Coconut Software Case Studies, Customer Success Stories, & Customer References from 25 businesses that use Coconut Software.

Watch Coconut Software Customer Videos to learn why 15 businesses chose Coconut Software.

Explore answers to frequently asked questions about Coconut Software.

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