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Coconut Software

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Read 37 Coconut Software reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 15 customer videos to see why companies chose Coconut Software as their Appointment Scheduling Software

Coconut Software makes it effortless for customers to connect with their financial institution. Our enterprise appointment scheduling and lobby management solutions are used by leading banks and credit unions across North America, including RBC Royal Bank, Arvest Bank, Vancity, and Rogue Credit Union. The result? A seamless customer experience that’s improved NPS scores, reduced wait times, and increased conversion rates for the organizations who use it. Founded in 2011, Coconut Software is headquartered in Saskatoon, SK with offices in Toronto, ON. For more information, please visit www.coconutsoftware.com

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Customer Rating Review Score based on 2460 reference ratings
4.8/5.0 (2460)
  • Winter 2026 Market Leader Queue Management Software
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  • Winter 2026 Market Leader Appointment Scheduling Software
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37Testimonials

  • “Prior to working with Coconut, we needed to find a newer, better way to engage with our members. So the biggest success with Coconut is that it’s really put us …

    Juliana Trujillo Partners Federal Credit Union

  • "We recently switched from internal Federation services, to Azure Federation services with Coconut and the move was made easy with Coconut’s excellent plain-English blogs. The move to in-house Calendar syncing …

    Tasha Newman Digital Specialist

  • "The Coconut team makes communications and project management simple and efficient. They provide thought leadership, options, and flexibility. Since 2010, they have delivered what they say they will. They’re always …

    Allison Hayes Marketing Manager
36 more testimonials currently locked

17 Case Studies

  • Teachers Federal Credit Union - Customer Case Study

    Inna Sprague Chief Experience Officer

  • TELUS Mobility Increased Customer Adoption Pairing Coconut Software with their Learning Center …

    Wendy Betteridge Marketing Manager

  • Managing Visitor Traffic (and Expectations) Through A Pandemic

    Jerimy Saldivar Director of Member Experience
16 more case studies currently locked

15 Customer Videos

  • Partners Federal Credit Union - Customer Success Story (Juliana Trujillo - Partners Federal Credit Union)
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    Juliana Trujillo Partners Federal Credit Union
  • Credit Union of Southern California - Customer Success Story (Aaron Young - Senior Vice President of Branch Operations and Retail Banking)
    Play Video
    Aaron Young Senior Vice President of Branch Operations and Retail Banking
  • How Rogue Credit Union digitally transformed to better measure member engagement
    Play Video
    Gina Jorgensen Assistant VP of Member Services
14 more videos currently locked

Additional Coconut Software Information & Resources

Read Coconut Software Reviews, Testimonials & Customer References from 37 real Coconut Software customers.

Browse Coconut Software Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Coconut Software.

Watch Coconut Software Customer Videos to learn why 15 businesses chose Coconut Software.

Explore answers to frequently asked questions about Coconut Software.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.