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Coconut Software

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Read 37 Coconut Software reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 15 customer videos to see why companies chose Coconut Software as their Appointment Scheduling Software

Coconut Software makes it effortless for customers to connect with their financial institution. Our enterprise appointment scheduling and lobby management solutions are used by leading banks and credit unions across North America, including RBC Royal Bank, Arvest Bank, Vancity, and Rogue Credit Union. The result? A seamless customer experience that’s improved NPS scores, reduced wait times, and increased conversion rates for the organizations who use it. Founded in 2011, Coconut Software is headquartered in Saskatoon, SK with offices in Toronto, ON. For more information, please visit www.coconutsoftware.com

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Customer Rating Review Scorebased on 2358 reference ratings
4.8/5.0 (2358)
  • Market Leader 2026 2026
    Winter 2026Market LeaderQueue Management Software
    Press ReleaseReport
  • Market Leader 2026 2026
    Winter 2026Market LeaderAppointment Scheduling Software
    Press ReleaseReport
    • Top Rated Software 2024 2024
      2024Top Rated Software Award
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37Testimonials

  • “We were struggling with a low connect rate through indirect channels, such as partnerships with auto dealerships—just 5%. Once we had our team send emails that included an appointment link and an explanation of next steps using Coconut, their connect rate rose to 25%.”

    John RyczekDirector of Branch Operations
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17 Case Studies

  • TELUS Mobility Increased Customer Adoption Pairing Coconut Software with their Learning Center Program

    Wendy BetteridgeMarketing Manager
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15 Customer Videos

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Additional Coconut Software Information & Resources

Read Coconut Software Reviews, Testimonials & Customer References from 37 real Coconut Software customers.

Browse Coconut Software Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Coconut Software.

Watch Coconut Software Customer Videos to learn why 15 businesses chose Coconut Software.

Explore answers to frequently asked questions about Coconut Software.

FeaturedCustomers has 1,894,004+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.