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Read 37 Coconut Software reviews and testimonials from customers, explore 25 case studies and customer success stories, and watch 15 customer videos to see why companies chose Coconut Software as their Appointment Scheduling Software

Coconut Software makes it effortless for customers to connect with their financial institution. Our enterprise appointment scheduling and lobby management solutions are used by leading banks and credit unions across North America, including RBC Royal Bank, Arvest Bank, Vancity, and Rogue Credit Union. The result? A seamless customer experience that’s improved NPS scores, reduced wait times, and increased conversion rates for the organizations who use it. Founded in 2011, Coconut Software is headquartered in Saskatoon, SK with offices in Toronto, ON. For more information, please visit www.coconutsoftware.com

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  • 37 Testimonials View
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Customer Rating Review Score based on 2569 reference ratings
4.8/5.0 (2569)
  • Winter 2026 Market Leader Queue Management Software
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  • Winter 2026 Market Leader Appointment Scheduling Software
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37Testimonials

  • “It’s not just scheduling software—it’s a strategic platform that helps us serve better, work smarter, and build stronger relationships.”

    Eric Carter Senior Vice President, Digital Solutions and Innovation Officer

  • Working with the Coconut team has been a fantastic experience. Not only does Coconut offer best-in-the-industry appointment software but they also have an incredibly passionate and dedicated team. Our implementation …

    Nathan Heemskerk Director, Member Solutions & Integration

  • “People of all ages welcome the ability to book appointments, but younger clientele are especially keen.”

    Alexis Miarecki Marketing Manager
36 more testimonials currently locked

25 Case Studies

  • Bank of New Hampshire Drives 25% Appointment Growth, 100% Adoption, and Faster …

    Eric Carter Senior Vice President, Digital Solutions and Innovation Officer

  • National Bank increases remote appointment bookings 3x with Coconut Software

  • Teachers Federal Credit Union - Customer Case Study

    Inna Sprague Chief Experience Officer
24 more case studies currently locked

15 Customer Videos

  • How Rogue Credit Union digitally transformed to better measure member engagement
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    Gina Jorgensen Assistant VP of Member Services
  • How CCCU Streamlined the Member Journey With Coconut Software
    Play Video
    Darryl King Solutions Delivery Manager
  • How Arvest Bank is Humanizing the Engagement Experience
    Play Video
    Michelle Fittro Product Senior Analyst
14 more videos currently locked

Additional Coconut Software Information & Resources

Read Coconut Software Reviews, Testimonials & Customer References from 37 real Coconut Software customers.

Browse Coconut Software Case Studies, Customer Success Stories, & Customer References from 25 businesses that use Coconut Software.

Watch Coconut Software Customer Videos to learn why 15 businesses chose Coconut Software.

Explore answers to frequently asked questions about Coconut Software.

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