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Coconut Software

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Read 37 Coconut Software reviews and testimonials from customers, explore 32 case studies and customer success stories, and watch 15 customer videos to see why companies chose Coconut Software as their Appointment Scheduling Software

Coconut Software makes it effortless for customers to connect with their financial institution. Our enterprise appointment scheduling and lobby management solutions are used by leading banks and credit unions across North America, including RBC Royal Bank, Arvest Bank, Vancity, and Rogue Credit Union. The result? A seamless customer experience that’s improved NPS scores, reduced wait times, and increased conversion rates for the organizations who use it. Founded in 2011, Coconut Software is headquartered in Saskatoon, SK with offices in Toronto, ON. For more information, please visit www.coconutsoftware.com

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Customer Rating Review Score based on 2711 reference ratings
4.8/5.0 (2711)
  • Winter 2026 Market Leader Queue Management Software
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  • Winter 2026 Market Leader Appointment Scheduling Software
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37Testimonials

  • “Coconut has allowed our contact centre to easily see who is available at each location and effectively book appointments with the appropriate specialist. By including an email reminder, we ensure …

    Ellen Crowder MemberLine Supervisor

  • "We recently switched from internal Federation services, to Azure Federation services with Coconut and the move was made easy with Coconut’s excellent plain-English blogs. The move to in-house Calendar syncing …

    Tasha Newman Digital Specialist

  • We have been very pleased with our partnership with Coconut. Excellent implementation program from beginning to end. The support you receive from Representatives is top notch. Coconut truly understands what …

    Candy Shearer Senior Member Care Manager
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32 Case Studies

  • Partners Federal Credit Union serves 1 billion in assets with Coconut

    Juliana Trujillo Partners Federal Credit Union

  • SaskTel elevates customer experience with Coconut Software across 12 stores

    Carla Cowley Sales Manager

  • Coastal Community Credit Union handles 13,000 calls in 3 months with Coconut …

    Darryl King Solutions Delivery Manager
31 more case studies currently locked

15 Customer Videos

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Additional Coconut Software Information & Resources

Read Coconut Software Reviews, Testimonials & Customer References from 37 real Coconut Software customers.

Browse Coconut Software Case Studies, Customer Success Stories, & Customer References from 32 businesses that use Coconut Software.

Watch Coconut Software Customer Videos to learn why 15 businesses chose Coconut Software.

Explore answers to frequently asked questions about Coconut Software.

FeaturedCustomers has 2,138,514+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.