JRNI

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Read 29 JRNI reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 5 customer videos to see why companies chose JRNI as their Appointment Scheduling Software

JRNI is an enterprise-class appointment scheduling platform for managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that engage more customers, optimize your workforce, and increase revenue and profitability.

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Customer Rating Review Scorebased on 1929 reference ratings
4.8/5.0 (1929)
  • Market Leader 2025 2025
    Winter 2025Market LeaderQueue Management Software
  • Market Leader 2025 2025
    Winter 2025Market LeaderAppointment Scheduling Software

Featured Testimonials

  • "Our teams were immediately pleased with the ease of use. The most welcome feature was the automation, and how little work is needed to manage customer appointments."

  • “As the business owner of our styling programs, it has been incredibly helpful to have the flexibility within the JRNI platform to make adjustments to the appointments and services we offer - to be able to go in and change booking questions, add new services, customize triggered emails, etc. - those types of features and functionality are so easy that we no longer have to involve our technology or web development partners to get them implemented.”

  • “For clients we’re making ourselves more accessible to them and anything where they feel like we are A. technology forward but B. making things more efficient and accessible to them, those things go towards deepening those client relationships”

Featured Case Studies

  • Modern retailing meets modern furnishings

  • B&H uses appointment scheduling to boost store traffic

  • JoJo Maman Bébé Books 3,000 Appointments in the First 10 Months with JRNI’s Appointments Application

Featured Customer Videos

Additional JRNI Information & Resources

Read JRNI Reviews, Testimonials & Customer References from 29 real JRNI customers.

Browse JRNI Case Studies, Customer Success Stories, & Customer References from 13 businesses that use JRNI.

Watch JRNI Customer Videos to learn why 5 businesses chose JRNI.

Explore answers to frequently asked questions about JRNI.