JRNI

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Read 29 JRNI reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 5 customer videos to see why companies chose JRNI as their Appointment Scheduling Software

JRNI is an enterprise-class appointment scheduling platform for managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that engage more customers, optimize your workforce, and increase revenue and profitability.

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Customer Rating Review Scorebased on 1966 reference ratings
4.8/5.0 (1966)
  • Market Leader 2025 2025
    Winter 2025Market LeaderQueue Management Software
  • Market Leader 2025 2025
    Winter 2025Market LeaderAppointment Scheduling Software

Featured Testimonials

  • "Twilio’s partner program, Twilio Build, allows our partners to take part in the communications revolution that will affect every company that has a need to connect with customers. We welcome JRNI to Twilio Build as they create the next generation of their customer journey management platform, that will ultimately drive intelligent multi-channel communications for businesses."

  • “We've added several new and easy ways for customers to book appointments, which is driving higher levels of customer engagement. In the second quarter, 65% more appointments were booked online versus a year ago.”

  • “The entire JRNI platform is incredibly user-friendly. It’s self-explanatory and doesn’t require a lot of time to learn. We quickly implemented it, trained our in-store staff on it, and started seeing results from it.”

Featured Case Studies

  • Signet Jewelers - Customer Case Study

  • Baby Bunting providing fittings where it counts

  • Falck Assistance achieves 75% selfservice delivery with JRNI

Featured Customer Videos

Additional JRNI Information & Resources

Read JRNI Reviews, Testimonials & Customer References from 29 real JRNI customers.

Browse JRNI Case Studies, Customer Success Stories, & Customer References from 13 businesses that use JRNI.

Watch JRNI Customer Videos to learn why 5 businesses chose JRNI.

Explore answers to frequently asked questions about JRNI.