JRNI

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Read 30 JRNI reviews and testimonials from customers, explore 15 case studies and customer success stories, and watch 5 customer videos to see why companies chose JRNI as their Appointment Scheduling Software

JRNI is an enterprise-class appointment scheduling platform for managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that engage more customers, optimize your workforce, and increase revenue and profitability.

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  • 30 Testimonials View
  • 15 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 2082 reference ratings
4.8/5.0 (2082)
  • Winter 2026 Market Leader Queue Management Software
    Press Release Report
  • Winter 2026 Market Leader Appointment Scheduling Software
    Press Release Report

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Featured Testimonials

  • "The interaction of human and digital is critical. We as humans have a number of traits or characteristics, one of which is face-to-face conversations and creating trust. Whether it’s personal …

    Dominic Venturo Chief Digital Officer

  • "The implementation of Studio has been a game changer in the way the company is managing and reporting in-store appointments and events. Not only has it made the overall process …

    Ben Benichou E-commerce Project Manager

  • "Twilio’s partner program, Twilio Build, allows our partners to take part in the communications revolution that will affect every company that has a need to connect with customers. We welcome …

    Chetan Chaudhary Global VP of Partners
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Featured Case Studies

  • Barnsley Council’s Registration Service achieves digital channel shift with JRNI and BookingLab

    Michelle Cheetham Project Lead

  • Oriental Bank reduces waiting times by over 50% with JRNI

    Jessica Lugo Vice President Retail Strategy Officer

  • B&H uses appointment scheduling to boost store traffic

    Aron Felberbaum Applications Administrator
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Featured Customer Videos

  • Visions Federal Credit Union - Customer Success Story (Thomas P. Novak - Vice President & Chief Digital Officer)
    Play Video
    Thomas P. Novak Vice President & Chief Digital Officer
  • JRNI: The platform for personalized experiences
    Play Video
    Nancy Liberman Vice President, Marketing
  • LEGO Group’s Mosaic Maker experience proves value of omnichannel enabled retail with BookingBug
    Play Video
    Hannah Austin Assistant Marketing Manager, Store Communication
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Additional JRNI Information & Resources

Read JRNI Reviews, Testimonials & Customer References from 30 real JRNI customers.

Browse JRNI Case Studies, Customer Success Stories, & Customer References from 15 businesses that use JRNI.

Watch JRNI Customer Videos to learn why 5 businesses chose JRNI.

Explore answers to frequently asked questions about JRNI.

FeaturedCustomers has 1,896,982+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.