JRNI

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Read 29 JRNI reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 5 customer videos to see why companies chose JRNI as their Appointment Scheduling Software

JRNI is an enterprise-class appointment scheduling platform for managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that engage more customers, optimize your workforce, and increase revenue and profitability.

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Customer Rating Review Scorebased on 1953 reference ratings
4.8/5.0 (1953)
  • Market Leader 2025 2025
    Winter 2025Market LeaderQueue Management Software
  • Market Leader 2025 2025
    Winter 2025Market LeaderAppointment Scheduling Software

Featured Testimonials

  • "The interaction of human and digital is critical. We as humans have a number of traits or characteristics, one of which is face-to-face conversations and creating trust. Whether it’s personal banking, business banking, wealth management or corporate banking, you need the human relationship side."

  • “JRNI makes life a lot easier for us. It supports all of the essential functions we need including email reminders and promotions. The biggest benefit is that the system makes things a lot easier, clearer and quicker.”

  • "Twilio’s partner program, Twilio Build, allows our partners to take part in the communications revolution that will affect every company that has a need to connect with customers. We welcome JRNI to Twilio Build as they create the next generation of their customer journey management platform, that will ultimately drive intelligent multi-channel communications for businesses."

Featured Case Studies

  • Falck Assistance achieves 75% selfservice delivery with JRNI

  • Modern retailing meets modern furnishings

  • Signet Jewelers - Customer Case Study

Featured Customer Videos

Additional JRNI Information & Resources

Read JRNI Reviews, Testimonials & Customer References from 29 real JRNI customers.

Browse JRNI Case Studies, Customer Success Stories, & Customer References from 13 businesses that use JRNI.

Watch JRNI Customer Videos to learn why 5 businesses chose JRNI.

Explore answers to frequently asked questions about JRNI.