JRNI

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Read 30 JRNI reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch 5 customer videos to see why companies chose JRNI as their Appointment Scheduling Software

JRNI is an enterprise-class appointment scheduling platform for managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that engage more customers, optimize your workforce, and increase revenue and profitability.

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Customer Rating Review Scorebased on 2046 reference ratings
4.8/5.0 (2046)
  • Market Leader 2025 2025
    Winter 2025Market LeaderQueue Management Software
  • Market Leader 2025 2025
    Winter 2025Market LeaderAppointment Scheduling Software

Featured Testimonials

  • "We want our members to choose Visions Federal Credit Union because they know that we can help guide them to a successful financial future. We chose JRNI because they take the same approach to working with their customers as we do to working with our members - as true and equal partners.”

  • “As the business owner of our styling programs, it has been incredibly helpful to have the flexibility within the JRNI platform to make adjustments to the appointments and services we offer - to be able to go in and change booking questions, add new services, customize triggered emails, etc. - those types of features and functionality are so easy that we no longer have to involve our technology or web development partners to get them implemented.”

  • “We've added several new and easy ways for customers to book appointments, which is driving higher levels of customer engagement. In the second quarter, 65% more appointments were booked online versus a year ago.”

Featured Case Studies

  • Barnsley Council’s Registration Service achieves digital channel shift with JRNI and BookingLab

  • JoJo Maman Bébé Books 3,000 Appointments in the First 10 Months with JRNI’s Appointments Application

  • Top-5 Global Bank Turns to JRNI to Upscale In-Person Experiences and Increase Staff Efficiency

Featured Customer Videos

Additional JRNI Information & Resources

Read JRNI Reviews, Testimonials & Customer References from 30 real JRNI customers.

Browse JRNI Case Studies, Customer Success Stories, & Customer References from 14 businesses that use JRNI.

Watch JRNI Customer Videos to learn why 5 businesses chose JRNI.

Explore answers to frequently asked questions about JRNI.