JRNI is an enterprise-class appointment scheduling platform for managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that engage more customers, optimize your workforce, and increase revenue and profitability.
"Twilio’s partner program, Twilio Build, allows our partners to take part in the communications revolution that will affect every company that has a need to connect with customers. We welcome JRNI to Twilio Build as they create the next generation of their customer journey management platform, that will ultimately drive intelligent multi-channel communications for businesses."
“At times, we were resorting to tracking improvement projects manually, for example, with an additional staff member monitoring the process first hand. This was subjective, a real drain on resources and obviously untenable at scale and 24/7.”
“We were looking for a partner that we could grow with so there was a minimum viable product we needed, but aside from that we also saw a lot of room for opportunity with JRNI. There’s a lot of new ways that we’re running our business as a result of having a robust backbone for scheduling appointments.”
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