JRNI

Premium
Read 29 JRNI reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 5 customer videos to see why companies chose JRNI as their Appointment Scheduling Software

JRNI is an enterprise-class appointment scheduling platform for managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that engage more customers, optimize your workforce, and increase revenue and profitability.

Show more
Customer Rating Review Scorebased on 1846 reference ratings
4.8/5.0 (1846)
  • Market Leader 2025 2025
    Winter 2025Market LeaderQueue Management Software
  • Market Leader 2025 2025
    Winter 2025Market LeaderAppointment Scheduling Software

Featured Testimonials

  • "The integration of Yext and JRNI will benefit customers with a single user experience when it comes to managing their brand and appointment data. This will ensure that our customers’ customers can easily book appointments and RSVP to events directly on event pages and always know exactly where they are going for an appointment."

  • “We’ve always found that BookingLab have a very flexible and supportive approach they have always been keen to work with us to ensure we maximize the benefits to be accrued from the design and implementation of the solution.”

  • “We had big scalability issues with our tire change service. Tire change booking requests were handled by our existing customer service agents, and despite their best efforts, they couldn’t handle the peak seasonality of the service resulting in long phone queues and bad customer experience.”

Featured Case Studies

  • Signet Jewelers - Customer Case Study

  • Falck Assistance achieves 75% selfservice delivery with JRNI

  • Barnsley Council’s Registration Service achieves digital channel shift with JRNI and BookingLab

Featured Customer Videos

Additional JRNI Information & Resources

Read JRNI Reviews, Testimonials & Customer References from 29 real JRNI customers.

Browse JRNI Case Studies, Customer Success Stories, & Customer References from 13 businesses that use JRNI.

Watch JRNI Customer Videos to learn why 5 businesses chose JRNI.

Explore answers to frequently asked questions about JRNI.