“This is where Feefo could step in. Feefo is an independent and reputable review company which contacts a business’s customers directly, and provides a dynamic link with the businesses’ website, showing up-to-date, minute to minute information regarding the latest feedback. Whether the reviews are good or bad, Versatile has no …

“Feefo has been a great way of collecting feedback over the past few years, allowing our team to respond and communicate efficiently and effectively with our customers. Feefo allows us to monitor our performance as a company and ultimately, continue to improve.”