Customer Service/Help Desk Software Companies

Find the best Customer Service/Help Desk Software companies for your business. Compare case studies, success stories, & testimonials from the top Customer Service/Help Desk Software vendors.

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Browse 6,805 reviews, 4,055 case studies & customer success stories, and 868 customer videos of the best Customer Service/Help Desk Software for your business needs

  • Overall Reference Rating 4.7

    Inbenta

    Verified
    Customer Service/Help Desk Software

    Inbenta is a global leader in AI, whose patented NLP fuels highly accurate search solutions for customer support, e-commerce and chatbots. With a foundation of 11+ years of R&D, Inbenta’s …

  • Overall Reference Rating 4.8

    Balto

    Verified
    Customer Service/Help Desk Software

    Balto is the #1 Real Time Guidance Platform for Contact Centers powered by AI. It unites agents with industry-leading AI to empower teams with real-time guidance, resulting in happier customers, …

  • Overall Reference Rating 4.7

    Kustomer

    Verified
    Customer Service/Help Desk Software

    Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences - not resolve tickets. A customer-centric solution, Kustomer helps brands increase satisfaction and loyalty by empowering …

  • Overall Reference Rating 4.7
    Customer Service/Help Desk Software

    Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: …

  • Overall Reference Rating 4.7

    Device42

    Verified
    Customer Service/Help Desk Software

    Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate …

  • Overall Reference Rating 4.8
    Customer Service/Help Desk Software

    Crisp was created with an entrepreneur and "hacker" culture. Their goal is to create the best support software. They want to be free from any external pressures. So their company …

  • Overall Reference Rating 4.7
    Customer Service/Help Desk Software

    Salesforce is the Customer Success Platform. Salesforce pioneered a new technology model with them cloud platform, a new pay-as-you-go business model focused on customer success, and a new integrated corporate …

  • Overall Reference Rating 4.7

    LiveHelpNow

    Verified
    Customer Service/Help Desk Software

    LiveHelpNow is to enable companies of all sizes to facilitate meaningful customer service interactions. They provide a complete customer service software suite that brings personal attention, timely responses and motivating …

  • Overall Reference Rating 4.8
    Customer Service/Help Desk Software

    Narrative Science is the leader in advanced natural language generation (Advanced NLG) for the enterprise. Quill™, its Advanced NLG platform, learns and writes like a person, automatically transforming data into …

  • Overall Reference Rating 4.7
    Customer Service/Help Desk Software

    Simply Measured offers the most complete measurement and reporting solution for social media marketers. Simply Measured believes that reporting should be simple, beautiful, and accessible for everyone – not just …

  • Overall Reference Rating 4.7
    Customer Service/Help Desk Software

    ALICE enables businesses to present live customer service video agents on any number of kiosk, video displays and other digital signage devices, enabling 2-way or 1-way video interaction with customers.

  • Overall Reference Rating 4.8
    Customer Service/Help Desk Software

    Freshcaller is a cloud PBX system using which you can purchase local and toll-free phone numbers in 40+ countries. It lets your team engage in contextual conversations with your callers. …

  • Overall Reference Rating 4.8
    Customer Service/Help Desk Software

    Smooch is the best way to have personal, rich conversations with your customers online or in your mobile app. They handle thousands of communication for successful startups and leading companies …

  • Customer Service/Help Desk Software

    Channel.io offers an all-in-one AI Messenger solution for businesses, revolutionizing customer service and communication to help businesses scale and connect effectively.

  • Overall Reference Rating 4.7

    Pypestream

    Verified
    Customer Service/Help Desk Software

    Pypestream is conversational AI built for scale. Built to usher the customer-centric enterprise into the digital age with “always-on” automation. No more single-task chatbots, no more embarrassing NPS scores and …