LiveHelpNow is to enable companies of all sizes to facilitate meaningful customer service interactions. They provide a complete customer service software suite that brings personal attention, timely responses and motivating incentives into the sales and support process of each and every business. LiveHelpNow solutions make real customer relationships possible, fueled by data shared and exchanged effortlessly by both parties, facilitating relationships that set their clients apart from their competitors.
Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.
Learn more about Intercom"We started the trial period a little over 2.5 months ago and by the end we were sold on the benefits. We started off with only the chat feature, but have started using the ticket and knowledgebase for added value. We’ve always wondered if people that were on our website were calling in with questions. With LiveHelpNow on each page they can quickly ask those simple questions without having to pick up the phone. We have recommended LiveHelpNow to other departments on our campus and they are now using LiveChat on their website. In our research, we couldn’t find anything that was even close to the price to service ratio. LiveHelpNow’s price is such that I don’t know why anybody would choose another system. It has all the features we needed, has been reliable, and the services have been outstanding."
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