Inbenta is a global leader in AI, whose patented NLP fuels highly accurate search solutions for customer support, e-commerce and chatbots. With a foundation of 11+ years of R&D, Inbenta’s technology understands & delivers results based on the meaning behind customers’ search queries, not the individual keywords. The result: industry-leading 90%+ self-service rates.
Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.
Learn more about Intercom“We have been working with Inbenta for almost a year and we’ve already seen great results. We’ve reached 90% of retention at GAL, for instance. Besides new service implementations such as “flight status” and cross-selling (+Conforto seats offer banner), they have also provided us with web reports to monitor our bots and the possibility of updating the FAQs online. The company has an excellent team of professionals (linguists, PMOs and Web Designers) that is always willing and committed to our results. We are sure that this partnership is going to be a very long and successful one.”
Read Inbenta Reviews, Testimonials & Customer References from 38 real Inbenta customers.
Browse Inbenta Case Studies, Customer Success Stories, & Customer References from 61 businesses that use Inbenta.
Watch Inbenta Customer Videos to learn why 3 businesses chose Inbenta.
Explore answers to frequently asked questions about Inbenta.