Inbenta References Capped?

Access even more references from these marketplace competitors

Work at
Inbenta?
Upgrade Profile
  • 4.7 / 5.0 (4534)
    Sponsored 297+ References
  • 4.7 / 5.0 (3690)
    Verified 237+ References
  • 4.7 / 5.0 (4256)
    Verified 194+ References

Inbenta

Verified
Read 38 Inbenta reviews and testimonials from customers, explore 62 case studies and customer success stories, and watch 3 customer videos to see why companies chose Inbenta as their Customer Support Software

Inbenta is a global leader in AI, whose patented NLP fuels highly accurate search solutions for customer support, e-commerce and chatbots. With a foundation of 11+ years of R&D, Inbenta’s technology understands & delivers results based on the meaning behind customers’ search queries, not the individual keywords. The result: industry-leading 90%+ self-service rates.

Show more
Categories:
Show more
  • 38 Testimonials View
  • 62 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 3733 reference ratings
4.7/5.0 (3733)
  • Spring 2026 Market Leader Enterprise Search Software
    Press Release Report

Check out this Top Rated Inbenta alternative

  • Market Leader Market Leader Market Leader Market Leader
    Customer Rating Review Score
    4.7 / 5.0 (4534)

    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more …

    Learn more about Intercom

38Testimonials

  • “A very developed general lexicon. It is a solution, or rather a galaxy of solutions, in constant evolution and able to manage a very large knowledge base.”

    Tanguy V. Head of Innovation & Digital

  • "We are really glad to have Inbenta on our side. Inbenta understood that we wanted to go through a digital transformation, but in a human way. We wanted our WhatsApp …

    Renato Suplicy Head of Digital Strategies and Services

  • “The relationship with Inbenta has been great from the beginning, with full support throughout the training process, development, launch and subsequent support. There has been a strong focus on the …

    Fútbol Emotion E-Commerce Manager
37 more testimonials currently locked

62 Case Studies

  • 8x8, Inc - Customer Case Study

  • Suncorp Group - Customer Case Study

  • Global Ticket Marketplace Ticketbis Decreases Inbound Support Contacts By 80% With Chatbots …

    Andreia Ferreira Live Chat and Customer Service Manager
61 more case studies currently locked

3 Customer Videos

  • Alterra Mountain Company - Customer Success Story
    Play Video
  • Coupa Software - Customer Success Story (Julian T. Peebles - Senior Director, Global Customer Care)
    Play Video
    Julian T. Peebles Senior Director, Global Customer Care
  • Schlage uses Inbenta software to increase customer self-service and reduce email tickets by 50%
    Play Video
    Megan McCluskey Senior Program Manager, Customer Experience Marketing and Communications
2 more videos currently locked

Additional Inbenta Information & Resources

Read Inbenta Reviews, Testimonials & Customer References from 38 real Inbenta customers.

Browse Inbenta Case Studies, Customer Success Stories, & Customer References from 62 businesses that use Inbenta.

Watch Inbenta Customer Videos to learn why 3 businesses chose Inbenta.

Explore answers to frequently asked questions about Inbenta.

FeaturedCustomers has 2,116,502+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.