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Inbenta

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Read 38 Inbenta reviews and testimonials from customers, explore 61 case studies and customer success stories, and watch 3 customer videos to see why companies chose Inbenta as their Enterprise Search Software

Inbenta is a global leader in AI, whose patented NLP fuels highly accurate search solutions for customer support, e-commerce and chatbots. With a foundation of 11+ years of R&D, Inbenta’s technology understands & delivers results based on the meaning behind customers’ search queries, not the individual keywords. The result: industry-leading 90%+ self-service rates.

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Customer Rating Review Scorebased on 3210 reference ratings
4.7/5.0 (3210)
  • Market Leader 2025 2025
    Spring 2025Market LeaderEnterprise Search Software
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38Testimonials

  • “Since we implemented Inbenta Knowledge, we’ve seen an improvement in self-service. 90% of incoming users now find answers on our support page.”

    Fernando GouveiaDirector, Business Development
37 more testimonialscurrently locked

61 Case Studies

  • ICETEX - Customer Case Study

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3 Customer Videos

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Additional Inbenta Information & Resources

Read Inbenta Reviews, Testimonials & Customer References from 38 real Inbenta customers.

Browse Inbenta Case Studies, Customer Success Stories, & Customer References from 61 businesses that use Inbenta.

Watch Inbenta Customer Videos to learn why 3 businesses chose Inbenta.

Explore answers to frequently asked questions about Inbenta.

FeaturedCustomers has 1,805,712+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.