Coveo

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Read 158 Coveo reviews and testimonials from customers, explore 85 case studies and customer success stories, and watch 36 customer videos to see why companies chose Coveo as their E-Commerce Search

Coveo is on a mission to transform business by improving people’s skills, knowledge, and proficiency with intelligent search. Coveo Search Apps unleashes the power of fragmented, disparate information from across the enterprise IT ecosystem, to surface what matters at every point-of-work. Recognized as the Most Visionary Leader in Enterprise Search by Gartner, Coveo enterprise search allows companies to create high performance contact centers, cultivate company-wide collaboration, and succeed at self-service. With the search industry’s highest security standards, broadest connectivity and greatest relevance control and configurability, Coveo removes complexity to make search work, quickly and effectively, with the only end-to-end intelligent search platform in the cloud.

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Customer Rating Review Scorebased on 3864 reference ratings
4.7/5.0 (3864)
  • Market Leader 2025 2025
    Spring 2025Market LeaderEnterprise Search Software
    Press ReleaseReport
  • Top Performer 2025 2025
    Spring 2025Top PerformerProduct Recommendation Software
    Press ReleaseReport
    • Market Leader 2024 2024
      Summer 2024Market LeaderA/B Testing Software
      Press ReleaseReport
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Featured Testimonials

  • "We’re honored to be recognized by Coveo for the delivery of value-driven business outcomes. As customers demand more personalized and conversational experiences, Coveo empowers us to benefit from and deploy the latest advancements in AI and search to our clients. This award marks the second time Perficient has received a Coveo partner award. It is a testament to the incredible work our teams do in commerce, service, website and workplace, as we accelerate the outcomes of our customers by using the Coveo platform."

    Eric ImmermannDirector

  • "Coveo improves the speed of customers finding the part they need, order it and then get back on the road, which is where they want to be instead of worrying about trying to find a part for a truck that’s down.”

    Ken ClinchyVice President Digital

  • "Customers are looking for relevant context based on the products they’ve shown intent for. We are continually analyzing our customer behavior to make the user journey simple and effective. Beauty customers in store get personal experiences based on conversations with our team on the ground, it’s my team’s responsibility to ensure that same level of experience online.”

    Sonja CavorEcommerce Director UK & Ireland
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Featured Case Studies

  • KeyBank Unlocks Relevant Internal Knowledge, Improves Results and Usage with Coveo for Advanced Enterprise Search

    Jim WozniakInfrastructure Engineer, Key

  • Global Leader in Energy Management Uses Coveo for Salesforce to Cut Case Resolution Time and Increase Agent Productivity

    ArnaudApplication Expert

  • How Informatica’s move to an enterprise search platform elevated the customer journey and deflected $3.5M in support costs

    Neha MehtaDigital Experience Leader
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Featured Customer Videos

  • Play Video
    Alex VanFossonKnowledge Engineer
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    Dan CornwellDirector of Ecommerce and Digital Experience
  • Play Video
    Michelle Lewis-MillerVP, Head of Strategy & Transformation
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Additional Coveo Information & Resources

Read Coveo Reviews, Testimonials & Customer References from 158 real Coveo customers.

Browse Coveo Case Studies, Customer Success Stories, & Customer References from 85 businesses that use Coveo.

Watch Coveo Customer Videos to learn why 36 businesses chose Coveo.

FeaturedCustomers has 1,812,664+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.