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Coveo

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Read 159 Coveo reviews and testimonials from customers, explore 44 case studies and customer success stories, and watch 34 customer videos to see why companies chose Coveo as their E-Commerce Search

Coveo brings superior AI-Relevance to every point-of-experience, transforming how enterprises connect with their customers and employees to maximize business outcomes.

Relevance is about moving from persona to person, the degree to which the enterprise-wide content, products, recommendations, and advice presented to a person online aligns easily with their context, needs, preferences, behavior and intent, setting the competitive experience gold standard. Every person's journey is unique, and only AI can solve the complexity of tailoring experiences across massive, diverse audiences and large volumes and variety of content and products.

Stay up to date on the latest Coveo news and content:
- Coveo blog - https://www.coveo.com/blog/?utm_source=press-release&utm_medium=organic&utm_campaign=IR
- Coveo on LinkedIn - https://www.linkedin.com/company/coveo
- Coveo on YouTube - https://www.youtube.com/@CoveoAI

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  • 159 Testimonials View
  • 44 Case Studies View
  • 34 Customer Videos View
Customer Rating Review Score based on 3523 reference ratings
4.7/5.0 (3523)
  • Summer 2026 Market Leader A/B Testing Software
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  • Spring 2026 Market Leader Enterprise Search Software
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    • Spring 2026 Top Performer Product Recommendation Software
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159Testimonials

  • "That we’ve been able to save 3.5 million dollars due to case deflection speaks to the scalability of our whole knowledge base model."

    Neha Mehta Digital Experience Leader

  • "In my opinion, Coveo should be the first and only search tool for all employees, even sales representatives on the road every day."

    Philippe Cattin IT Manager, L’Oreal Switzerland

  • "Personalization is about curating experiences around the individual. As a retailer, it’s not just about shipping products, it’s about building relevant relationships with each person no matter the channel. Qubit …

    Tim MacIvor Head of Customer Experience
158 more testimonials currently locked

44 Case Studies

  • How they increased average order value and engagement with intuitive, hyper-personalized shopping …

    Paula Mitchell Digital General Manager

  • How ULI’s Knowledge Finder Became a Valuable Member Asset

    Adam Smolyar Chief Marketing and Technology Officer

  • How GenAI Question Answering Delivers +11% Self-Service Success

    Laurel Poertner Senior Director, Digital Services
43 more case studies currently locked

34 Customer Videos

  • Empowering Digital Commerce Teams at Caleres
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    Dan Cornwell Director of Ecommerce and Digital Experience
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  • Brainjocks - Customer Success Story (Brian Beckham - Chief Technology Officer & Sitecore MVP)
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    Brian Beckham Chief Technology Officer & Sitecore MVP
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Additional Coveo Information & Resources

Read Coveo Reviews, Testimonials & Customer References from 159 real Coveo customers.

Browse Coveo Case Studies, Customer Success Stories, & Customer References from 44 businesses that use Coveo.

Watch Coveo Customer Videos to learn why 34 businesses chose Coveo.

FeaturedCustomers has 1,962,915+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.