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Coveo

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Read 159 Coveo reviews and testimonials from customers, explore 44 case studies and customer success stories, and watch 34 customer videos to see why companies chose Coveo as their E-Commerce Search

Coveo brings superior AI-Relevance to every point-of-experience, transforming how enterprises connect with their customers and employees to maximize business outcomes.

Relevance is about moving from persona to person, the degree to which the enterprise-wide content, products, recommendations, and advice presented to a person online aligns easily with their context, needs, preferences, behavior and intent, setting the competitive experience gold standard. Every person's journey is unique, and only AI can solve the complexity of tailoring experiences across massive, diverse audiences and large volumes and variety of content and products.

Stay up to date on the latest Coveo news and content:
- Coveo blog - https://www.coveo.com/blog/?utm_source=press-release&utm_medium=organic&utm_campaign=IR
- Coveo on LinkedIn - https://www.linkedin.com/company/coveo
- Coveo on YouTube - https://www.youtube.com/@CoveoAI

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  • 159 Testimonials View
  • 44 Case Studies View
  • 34 Customer Videos View
Customer Rating Review Score based on 3408 reference ratings
4.7/5.0 (3408)
  • Spring 2026 Top Performer Product Recommendation Software
  • Summer 2025 Market Leader A/B Testing Software
    • Spring 2025 Market Leader Enterprise Search Software
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159Testimonials

  • "The first thing [our reps] have started doing when they take a case on is search for the solution. Using the Insight Panel, they’re able to quickly find an article …

  • “Coveo not only worked on day one, but it also worked better than our GSA after three years of operation and relevance tuning.”

  • "That we’ve been able to save 3.5 million dollars due to case deflection speaks to the scalability of our whole knowledge base model."

158 more testimonials currently locked

44 Case Studies

  • Building a More Connected Way to Work at Dell Technologies

  • How Coveo & SAP blend perfectly to make Nespresso’s ecommerce experience as …

  • The American Society of Anesthesiologists Optimizes Search on its Website with Coveo …

43 more case studies currently locked

34 Customer Videos

  • Appirio - Customer Success Story (Harry West - Head of Worker Experience Solutions)
  • Brainjocks - Customer Success Story (Brian Beckham - Chief Technology Officer & Sitecore MVP)
  • How WatchGuard Increased Case Deflection from 3% to 11% in 4 Months
33 more videos currently locked

Additional Coveo Information & Resources

Read Coveo Reviews, Testimonials & Customer References from 159 real Coveo customers.

Browse Coveo Case Studies, Customer Success Stories, & Customer References from 44 businesses that use Coveo.

Watch Coveo Customer Videos to learn why 34 businesses chose Coveo.