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Coveo

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Read 159 Coveo reviews and testimonials from customers, explore 44 case studies and customer success stories, and watch 34 customer videos to see why companies chose Coveo as their E-Commerce Search

Coveo brings superior AI-Relevance to every point-of-experience, transforming how enterprises connect with their customers and employees to maximize business outcomes.

Relevance is about moving from persona to person, the degree to which the enterprise-wide content, products, recommendations, and advice presented to a person online aligns easily with their context, needs, preferences, behavior and intent, setting the competitive experience gold standard. Every person's journey is unique, and only AI can solve the complexity of tailoring experiences across massive, diverse audiences and large volumes and variety of content and products.

Stay up to date on the latest Coveo news and content:
- Coveo blog - https://www.coveo.com/blog/?utm_source=press-release&utm_medium=organic&utm_campaign=IR
- Coveo on LinkedIn - https://www.linkedin.com/company/coveo
- Coveo on YouTube - https://www.youtube.com/@CoveoAI

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  • 159 Testimonials View
  • 44 Case Studies View
  • 34 Customer Videos View
Customer Rating Review Score based on 3559 reference ratings
4.7/5.0 (3559)
  • Summer 2026 Market Leader A/B Testing Software
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  • Spring 2026 Market Leader Enterprise Search Software
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    • Spring 2026 Top Performer Product Recommendation Software
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159Testimonials

  • "We are really empowering our customers to be as successful as they possibly can be through technology."

    Andrew Mishalove Global Head of Community & User Groups

  • "Being in operations, even though we had many developers spending numerous hours working on GSA, we couldn’t get it to work the way we needed it to. With Coveo’s flexibility …

    Dan Barron Director of Information Technology

  • "Our current implementation has already revolutionized our support experience. We can't wait to implement high levels of capability for our next generation of support, including technologies like intelligent chatbots. We're …

    Damian Andre Senior Director Business Transformation
158 more testimonials currently locked

44 Case Studies

  • How Trouba* empowers their CSRs with industry-leading search experiences so they can …

  • How Coveo & SAP blend perfectly to make Nespresso’s ecommerce experience as …

    Ian Bennett Digital Commerce Optimization Lead

  • Majedie Asset Management Improves its Return on Knowledge with Coveo

    Simon Hazlitt Information Director and Co-Founder, Majedie Asset Management
43 more case studies currently locked

34 Customer Videos

  • How SAP Concur Reduced Case Volumes by 31% with GenAI
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    Michelle Lewis-Miller VP, Head of Strategy & Transformation
  • How Salesforce achieved a +90% self-service success rate – and got their highest CSAT ever
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    Jim Roth Executive Vice President, Customer Support
  • Appirio - Customer Success Story (Harry West - Head of Worker Experience Solutions)
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    Harry West Head of Worker Experience Solutions
33 more videos currently locked

Additional Coveo Information & Resources

Read Coveo Reviews, Testimonials & Customer References from 159 real Coveo customers.

Browse Coveo Case Studies, Customer Success Stories, & Customer References from 44 businesses that use Coveo.

Watch Coveo Customer Videos to learn why 34 businesses chose Coveo.

FeaturedCustomers has 2,000,038+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.