Coveo

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Read 158 Coveo reviews and testimonials from customers, explore 85 case studies and customer success stories, and watch 36 customer videos to see why companies chose Coveo as their E-Commerce Search

Coveo is on a mission to transform business by improving people’s skills, knowledge, and proficiency with intelligent search. Coveo Search Apps unleashes the power of fragmented, disparate information from across the enterprise IT ecosystem, to surface what matters at every point-of-work. Recognized as the Most Visionary Leader in Enterprise Search by Gartner, Coveo enterprise search allows companies to create high performance contact centers, cultivate company-wide collaboration, and succeed at self-service. With the search industry’s highest security standards, broadest connectivity and greatest relevance control and configurability, Coveo removes complexity to make search work, quickly and effectively, with the only end-to-end intelligent search platform in the cloud.

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Customer Rating Review Scorebased on 4074 reference ratings
4.7/5.0 (4074)
  • Market Leader 2025 2025
    Summer 2025Market LeaderA/B Testing Software
  • Market Leader 2025 2025
    Spring 2025Market LeaderEnterprise Search Software
    • Top Performer 2025 2025
      Spring 2025Top PerformerProduct Recommendation Software
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Featured Testimonials

  • “Coveo not only worked on day one, but it also worked better than our GSA after three years of operation and relevance tuning.”

  • "My experience with Coveo from a customer service and partnership perspective has been very good. Coveo has been very responsive to our needs. They’ve helped us along the way, showed us use cases of their technology that we hadn’t thought of before and have been a great partner."

  • "Being in operations, even though we had many developers spending numerous hours working on GSA, we couldn’t get it to work the way we needed it to. With Coveo’s flexibility and configurability, our developers can apply their time and talents to other key areas of our department."

Featured Case Studies

  • Manulife Helps Employees Find Knowledge Faster with AI

  • Empowering the Public Sector with AI-powered First Call Resolution

  • How Zoom Achieved a 2.3x Increase in Case Deflection

Featured Customer Videos

Additional Coveo Information & Resources

Read Coveo Reviews, Testimonials & Customer References from 158 real Coveo customers.

Browse Coveo Case Studies, Customer Success Stories, & Customer References from 85 businesses that use Coveo.

Watch Coveo Customer Videos to learn why 36 businesses chose Coveo.