"Our efficiency has gone up, just from a search perspective. My team has gone from four knowledge bases into one; another team went from seven to one. It’s made quite a bit of difference in terms of us finding things.”
"Our current implementation has already revolutionized our support experience. We can't wait to implement high levels of capability for our next generation of support, including technologies like intelligent chatbots. We're just scratching the surface with how Coveo can help our business."
"Coveo will be simply indispensable. People just won’t be able to do their work without it in the future."
"Coveo is our go-to search tool now. It has really optimized how we do business."
"Visitors to the portal told me they love the new search experience."
"Coveo’s speed of deployment was superior to its competitors. We were amazed at how things could be done in hours instead of days or weeks."
"We found the additional customer enablement provided by the Coveo team to be extremely helpful to our overall workflow."
"Our intranet with Coveo search has had a huge impact on the way Think employees work."
"A key success factor for us was the proof of concept. It became very apparent during this exercise that Coveo was the clear winner."
"Amazing is too weak of a word for what Coveo was able to accomplish; as our employees were providing feedback, Coveo was configuring the solution in real-time, on the fly. It went beyond amazing."
"It is simple to deploy and manage from an administrator’s viewpoint, and our employees have commented how easy it is to find what they need with Coveo’s elegant user interface."
"Customer service is what differentiates one company from the next, and Coveo is doing an outstanding job providing the right service to its customers."
"Overall, it’s possible for us to win more deals because we have the surrounding information available at our fingertips. Small and mid-sized business owners and executives trust us with their most important business transactions selling, buying or financing their companies. We need the right information at the right time to ensure their greatest success, and Coveo helps us to do that, right in Salesforce."
"We have many government contracts and often privileges are granted on a need-to-know basis. Before Coveo, there were many systems we did not index because we could not ensure the adherence to existing security."
"One of the advantages that we saw from Coveo was its scalability. We could implement it quickly, and give our members a turbo boost from the site search immediately."