What is Enterprise Search Software?

Introduction

Enterprises are rapidly growing their technology stacks and they require an easy method to keep this data unified and accessible across the whole business. The solution is to invest in a cloud-hosted enterprise search solution. This tool presents a single search bar where staff can search across numerous cloud systems and access several types of content and thousands of pages. The search bar builds an index of all of a corporation’s databases and software applications, converting those storage silos into a single business-wide database.

Enterprise search software performs all this without needing heavy IT resources or big corporation-wide shifts to more unified systems. The search tool makes every platform, database, and app needed by a team easily accessible to all its members. It instantly sources answers to questions across numerous cloud platforms. Staff can access this data from anywhere using any internet-enabled device as the information is stored in the cloud and not on a device.

Features of Enterprise Search Software

Easy to Use

The enterprise search solution should have a simple user interface which is easy to master and provides an excellent user experience. Further, the program should be flexible and permit changes to the UI if needed.

Customization and Flexibility

Enterprise search tools enable companies to customize the software for their search and related needs via SDK and API. You can personalize the look and feel of the product and pick only required features to create a bespoke and unique system, while minimizing the cost.  

Text Mining Features

The platform should have inbuilt text mining functionalities such as LOD mapping, entity extraction and ontology, sentiment analysis, named entity recognition, semantic similarity, and data classification. Modern enterprise search tools are being driven by artificial intelligence technology which facilitates semantic search.

Reliable Data Security

It is essential for corporations to maintain high levels of data security for their huge volumes of information. Enterprise search systems ensure this by offering features such as controlled access which allows you to set the access rights to every dataset, document, and file. Plus, the application helps to prevent data loss by backing it up in a cloud and distributed environment.

Robust Analytics

Enterprise search programs also deliver actionable insights in real time into your data to help you make informed business decisions. For instance, you can get insights on user behavior, their search objectives, and other important topics so you can cater to their needs.

Benefits of Enterprise Search Software

Improves Staff Productivity

Enterprise search software helps staff to save effort and time in searching for information. They can use this time to focus on more important work. Plus, your organization can properly preserve processes and documents without losing them over time and this helps to avoid needless work replication.

Enhances Customer Service

A search platform can help your customers to find what they want quickly and easily on your company website. They need not manually browse through the different web pages and can find the information they seek on their own. This reduces the chances of consumers contacting your help desk for assistance which boosts customer satisfaction and reduces the workload of your firm’s support team.

Cost-effective 

You can easily recoup the cost of investing in an enterprise search system as it can deliver long-term benefits. The software can help to save effort and time, and boosts the productivity of employees which means your investment in the software can provide improved financial returns over the long run.

Faster and Accurate Decision Making

With enterprise search software, you can swiftly access information hidden in large volumes of data. It is a much quicker way compared to the old-fashioned process of manually perusing tons of paperwork of files. Thus, you can save a lot of time while gaining access to the precise information you need which facilitates swifter and more accurate decision making.