"We wanted to keep the site build as simple as possible, so only JavaScript when necessary, and made use of semantic, clean markup with a focus on performance optimization. We integrated several third-party apps to improve functionality, including the product discovery app, Klevu to supercharge customer search interactions and to help AVON convert more of its onsite search traffic. Furthermore, we integrated reviews and UGC app, Yotpo to help cultivate a community of loyal fans and boost revenue using social proof."
“As a fashion brand with fantastic shops, each very unique and well designed, I was frustrated at our fixed/limited monolith front end – the website you visited didn’t represent our infamous Pink Wall shop in LA, or our flagship in Ginza or Paul’s local Albemarle in Mayfair. I wanted the website to be a Digital Flagship that was fast, designed for us and our product and customers, so we could always be best in practice, not hindered by technology.”
"Thanks to the team at PASSE for identifying the opportunity to enhance our Klevu and Klaviyo integrations. Search abandonment flow implementation was straightforward and because it’s dynamic, requires minimal maintenance which is a bonus for a small team. The strong conversion rate and revenue returned proves that when the efficiency of Klevu’s search results combine with Klaviyo’s capability to re-target, we have a winning combination to deliver what customers have told us they need."
"Klevu makes search a natural experience for our customers."
"We feel that we are just tapping into the potential of Klevu for our online stores."
“It’s no exaggeration to say that with Klevuour site is 110% better. It’s so much faster and easier for our customers to find products and to explore our offering. Customers used to complain about our search, not anymore."
“Since our search has been upgraded, my sales team is able to sort through thousands of products quicker and more efficiently than ever before. More visitors have been converted into repeat customers thanks to Klevu."
“I would highly recommend Klevu. It’s better than other search solutions, is more affordable, and scales.”
“Klevu transforms our search into a smart assistant that helps customers find what they want to buy."
"Implementing Klevu as a search tool has vastly improved our user experience. Its intelligence and learnings help our users find the desired product without any pain."
"Online, we focus on super-fast delivery and a responsive customer service. In-store, we combine the unparalleled choice which comes with being an online retailer- exceptional advice and eye-care. Across both channels, we have a strong focus on technology, aiming to provide a unique customer journey."
“Based on the experience we’ve had and the results we’ve seen – signing up to Klevu is a no-brainer!”
"We implemented Klevu last year to help provide more accurate search results to our customers and we’re really pleased with the results. Since integrating Klevu with our Magento store we’ve had a lot more control over what’s being served to different users and we’ve considerably improved the speed and various other areas of the customer experience."
"Klevu has been an excellent addition to our tech partner roster and is now one of our first recommendations we make to our clients! We’ve been immensely impressed with the results we’ve seen especially with the merchandising capabilities and the various forms of automation."
"We've worked with Klevu on several projects and has become our preferred search provider for several reasons; from the seamless integration, responsive support team, to the ability to support customizations where needed!"