74 Klevu Testimonials

"We’ve found Klevu easy to learn, intuitive and use navigationally, and we have several users from different departments in Oliver Bonas now using the tool."

"Because we are a tight team, we needed a tool that would learn and make recommendations for us. Klevu has saved a lot of time and, from the onset, it needed to – we were not going to bring in a search tool that was going to overextend our bandwidth."

"Loyalty and Klevu search were both huge parts of the build, and very integral to Astrid & Miyu’s goals of retention and acquisition. We also did a full UX overhaul, as well as focused on back office ease-of use, making it easier for the Astrid & Miyu content team to create really immersive landing pages easily."

“As a fashion brand with fantastic shops, each very unique and well designed, I was frustrated at our fixed/limited monolith front end – the website you visited didn’t represent our infamous Pink Wall shop in LA, or our flagship in Ginza or Paul’s local Albemarle in Mayfair. I wanted the website to be a Digital Flagship that was fast, designed for us and our product and customers, so we could always be best in practice, not hindered by technology.”

"Our old search when you search “windscreen” they would only get results for that one term but now they are getting relevant results for “windscreen” that pertain to what they actually met."

"We wanted to make sure search was a prominent part of the journey so customers are able to interact with the site as easily as possible. If Joseph Joseph weren’t already using Klevu, we would have pointed them in this direction."

"A core value of Joseph Joseph is that functionality is at the heart, and every product produced is designed and tested to perform perfectly. Vervaunt were brought in to ensure this philosophy also rang true across the online offering, and worked closely with the internal team at Joseph Joseph and with BAO to make that happen."

"I find Klevu easy to use and I know those in the team who use the merchandising more than me also find it easy to use. It’s quite intuitive. We’ve used Klevu to back up a business objective and push through a project that led to a better customer experience."

"It’s so simple. We just made it easier for them to find what they want. The data drove our design. We’ll be doing more of that."

"We really felt like our hand was held, which helped knowing that we were walking into this project with both sets of expertise from Space 48 and BigCommerce. I could rely upon the knowledge and experience from both parties, rather than going into it completely blind."

"We’ve come from a land where people were self-serving and buying small business plans. So BigCommerce as software has always had to be easy to implement and use from that side."

"I think the cornerstone differentiation between Klevu and the rest of the players is the Natural Language Processing component that processes the language, and search queries and creates automated synonyms."

"One thing I love about Klevu is that we don’t have to do much manual intervention with it. It just runs itself. We get really good results without having to do too much work, which is good because we’re all really busy all the time. We don’t have the resource to be constantly looking at optimizations."

"Since rolling out Smart Search, conversion rate across mobile and tablet – which make up more than 60% of visits to the site – has increased by 20%."

"We chose Klevu because we know that Klevu specializes in search and has a built in AI solution which learns behaviours and trends. Klevu already had an extension to Magento, and pre-built templates, so we were able to use Klevu right away without adding any extra hours of work to our team. The results are amazing. Ecommerce conversion has increased by 240%, which shows that Klevu reads our customers’ behaviour and gets better each day, which is strongly aligned to our values here at Postery."