74 Klevu Testimonials

"Ease of use for Klevu is really high, I’d possibly give it a 10 out of 10 on that side. Even in comparison to what I’ve used previously, it’s better than those in terms of ease of use."

"Loyalty and Klevu search were both huge parts of the build, and very integral to Astrid & Miyu’s goals of retention and acquisition. We also did a full UX overhaul, as well as focused on back office ease-of use, making it easier for the Astrid & Miyu content team to create really immersive landing pages easily."

"Online, we focus on super-fast delivery and a responsive customer service. In-store, we combine the unparalleled choice which comes with being an online retailer- exceptional advice and eye-care. Across both channels, we have a strong focus on technology, aiming to provide a unique customer journey."

"User experience drives our considerations for enhancements to our ecommerce solution. We recognise the importance of straightforward usability and strive to provide a seamless user journey, from landing on site through to making a purchase. Site search had been a real pain point for our customers, but we’ve seen a marked improvement on conversion rates and revenue since implementing Klevu’s search solution."

"After evaluating the pros and cons of similar software companies, Klevu had most pros, it was reasonably priced and the smart category merchandising software was a big plus, as we look to automatically rank products on our collection pages too."

"We wanted to keep the site build as simple as possible, so only JavaScript when necessary, and made use of semantic, clean markup with a focus on performance optimization. We integrated several third-party apps to improve functionality, including the product discovery app, Klevu to supercharge customer search interactions and to help AVON convert more of its onsite search traffic. Furthermore, we integrated reviews and UGC app, Yotpo to help cultivate a community of loyal fans and boost revenue using social proof."

"Klevu is seamless and works. They are always on the hunt for new technology to give their customers the edge. That on its own keeps us wanting to recommend it."

"We’ve been enjoying using the category insights to inform our paid marketing strategy, which has been delivering fabulous results. Pulling data from Klevu’s analytics is so much faster than getting it from Google Analytics."

"The capabilities in the upgraded plan are amazing. Personally, I’m discovering new things every day. The Klevu AI and the way the algorithm is constantly learning, and able to handle spoken language and present relevant products to shoppers in that way. We are excited to be able to encourage our customers to use search differently now that we know how capable it is. We are also looking into testing technology such as voice search."

"Choosing Klevu was a good decision overall, since we’ve onboarded them since the last October, that’s when we went live, we’ve seen revenue increase via search about 54%."

“During February and March 2020 we saw that 8% search sessions accounted for 27% of total revenue.”

"The revenue and search data KPIs since we have been using Klevu are really strong and we are excited to see how we can further improve site search usage and drive subsequent customer orders and revenue."

“We have been working with Cox & Cox for nearly 4 years and have taken on a number of large projects with them, including an award winning replatform from Magento 1 to Magento 2. We helped Cox & Cox implement the Klevu enterprise search solution on the Magento 2 platform and the help and technical support that the Klevu team provided was invaluable in getting the implementation completed.”

“Klevu is all about personalization within searchit’s fast and really easy to work with."

“As a fashion brand with fantastic shops, each very unique and well designed, I was frustrated at our fixed/limited monolith front end – the website you visited didn’t represent our infamous Pink Wall shop in LA, or our flagship in Ginza or Paul’s local Albemarle in Mayfair. I wanted the website to be a Digital Flagship that was fast, designed for us and our product and customers, so we could always be best in practice, not hindered by technology.”