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25 SearchUnify Case Studies

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  • How Automation Anywhere is Winning at User Experience with SearchUnify

    Sahana Parameswarappa Senior Manager, Self-Service

  • SearchUnify Helps Rubrik Scale its Customer Service Operations

    Giri Iyer SVP - Customer Support & Success

  • A Leading SaaS Based Company Delivers 75% More Answers with its Community

  • EBSCO Academy Boosts Content Discoverability and Engagement Growth Rate by 125.8% with SearchUnify

    Jaime Barrilleaux eLearning Experience Designer

  • How A Leading SaaS Company Amplified Self-Service & Agent Productivity with SearchUnify

  • Kronos Transforms Customer Support & Self-Service Experience with SearchUnify

    Leo Daley Director-Community

  • How TechnologyOne Elevated Its Customer and Agent Experience, Achieved up to 75% Self-service Resolution

    James Support Analyst

  • Enhancing Content Findability and Agent Productivity with SearchUnify’s LLM-fueled Generative Question Answering

  • SearchUnify and Microsoft Dynamics 365 Transform Enterprise Support

    Alok Ramsisaria Chief Executive Officer

  • Delivering AI-Driven Enterprise Search to Empower Self-Service

    James Goerke Manager, Global Support

  • Taming Mammoth of Repositories & Deflecting Cases Like a Pro

    James Goerke Manager, Global Support

  • How Brightree Enhanced Self-Service Resolution with SearchUnify

  • How Bluebeam Aced the Art of Case Deflection

    Travis Nilan Support Documentation Manager

  • How a US-based Leading Software Company Achieved Over 50% Self-service Resolution

  • How Cornerstone OnDemand Achieved a 98% Self-Service Resolution Rate with SearchUnify

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