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25 SearchUnify Case Studies

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  • How A Leading SaaS Company Amplified Self-Service & Agent Productivity with SearchUnify

  • How Brightree Enhanced Self-Service Resolution with SearchUnify

  • How Kantata Metamorphosed its Zendesk Guide KB into a One-Stop Knowledge Shop with SearchUnify

  • Delivering AI-Driven Enterprise Search to Empower Self-Service

    James Goerke Manager, Global Support

  • Taming Mammoth of Repositories & Deflecting Cases Like a Pro

    James Goerke Manager, Global Support

  • How Namely Unlocked Full Potential of Its Community Knowledge with SearchUnify

    Peter Pittweger Content Manager

  • SearchUnify Helps Rubrik Scale its Customer Service Operations

    Giri Iyer SVP - Customer Support & Success

  • How Fortinet Paved Its Way To Customer Self-Service Success with Khoros and SearchUnify

  • Kronos Transforms Customer Support & Self-Service Experience with SearchUnify

    Leo Daley Director-Community

  • How A Leading Fintech Company Achieved Over 62% Self-service Resolution in 6 Months

  • Accela's Journey to Achieving 99% Support Cost Savings with SearchUnify Virtual Assistant

    Garrick Greenhalgh Director of Global Technical Education and Community

  • How Accela Scaled Customer Support & Self‑Service Outcomes with SearchUnify

    Garrick Greenhalgh Director of Global Technical Education and Community

  • How TechnologyOne Elevated Its Customer and Agent Experience, Achieved up to 75% Self-service Resolution

    James Support Analyst

  • A Leading SaaS Based Company Delivers 75% More Answers with its Community

  • Zuora Redefines Discovery and Elevates Engagement on its Online Community with SearchUnify

    Lana Lee Senior Community Manager & Strategist
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