SearchUnify

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Read 30 SearchUnify reviews and testimonials from customers, explore 25 case studies and customer success stories, and watch 8 customer videos to see why companies chose SearchUnify as their Enterprise Search Software

SearchUnify is a cognitive enterprise search solution from Grazitti Interactive that integrates knowledge sources to build a mammoth corpus of complete enterprise information. By tapping into its AI-driven algorithm, SearchUnify deciphers the search intent and pits it against structured and unstructured data sets to help organizations deliver relevant answers, work seamlessly, and make more informed decisions at the point of impact.

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Customer Rating Review Scorebased on 2069 reference ratings
4.8/5.0 (2069)
  • 2025
    Spring 2025Rising StarEnterprise Search Software

Featured Testimonials

  • "They listen to your requirements and would go to great lengths to implement your specific requirements. Their admin console is very powerful and their documentation covers all basic functions."

  • “SearchUnify helps customers elevate their support team’s search experience within Microsoft Dynamics 365 to enable them to resolve cases faster and scale their support ecosystem.”

  • "To effectively scale our global support team and operations, it became increasingly important to focus on having best-in-class self service experience for our customers. SearchUnify helped us unify information from across multiple enterprise data repositories and offered a federated search experience for our customers and employees. Leveraging SearchUnify’s AI capabilities, we achieved an additional benefit of measurable case deflection enabling our support teams to increase overall CSAT."

Featured Case Studies

  • Accela's Journey to Achieving 99% Support Cost Savings with SearchUnify Virtual Assistant

  • How a US-based Leading Software Company Achieved Over 50% Self-service Resolution

  • How Fortinet Paved Its Way To Customer Self-Service Success with Khoros and SearchUnify

Additional SearchUnify Information & Resources

Read SearchUnify Reviews, Testimonials & Customer References from 30 real SearchUnify customers.

Browse SearchUnify Case Studies, Customer Success Stories, & Customer References from 25 businesses that use SearchUnify.

Watch SearchUnify Customer Videos to learn why 8 businesses chose SearchUnify.