"In one instance, the team was able to intervene and resolve an issue in 10 minutes. Before Elastic, it would have taken at least an hour and might even have been impossible."

"The technology behind Citadel Group’s go-to-market strategy, and our drive to expand globally, significantly leverages Elastic’s observability and security solutions. Elastic Security is crucial for the SecOps team to function properly and fulfill its role of protecting Citadel and its customers from cyber threats. Elastic Observability capabilities are crucial for …

"Elastic Security helps detect anomalies and cyber threats in our environment with remarkable speed and accuracy thanks to robust machine learning. For our population of more than 17,000 students and about 3,350 staff, their digital experience is protected by Elastic so that everyone enjoys access in a risk-mitigated environment."

"In just one hour we may need to handle half a million search-related requests to our systems, but Elastic Enterprise Search easily scales to handle this workload."

"We found that our mean time to resolution was really slow, but our mean time to blame was very fast."

“We were constantly getting emails through our contact page from users who couldn’t find what they were looking for, whether that be an upcoming course schedule or an event. As soon as we implemented Elastic Site Search, the emails stopped virtually overnight.”

"Beyond enhancing search results, we use Elasticsearch to ensure data quality."

"The business analysts are more productive when they can see results in seconds rather than minutes. The creation of campaigns used to take a couple hours – now it takes 15 minutes."

"In the previous system there would be targeting mistakes, and it was very difficult to determine why that happened. With Elasticsearch, we can run it through the Explain API to find out why a user was targeted. We can easily see when a campaign is configured wrong and fix it."

"As a cloud-based business, availability and visibility of systems data is critical for rapid incident detection and resolution. Without data, the source of an anomaly can be lost before there is a chance to investigate it."

"We were really struck by the comprehensive data collection and transformation features that Elastic Security offers. The API integrations were also a massive improvement from our previous solution and were a big factor in our decision to go with Elastic."

“These are the guys that built Elasticsearch. This is their bread and butter. This is what they do. They offer all this support plus machine learning and security — all these things that we didn’t want to have to deal with developing and Amazon doesn’t offer.”

"We knew that we had this data. The challenge was to be able to present it to a non-technical user. Kibana allowed us to build some cool dashboards pretty quickly, and we got a lot of wows in the office — including from the CEO himself."

"Elastic goes across the business because it's saving us time internally to do things, and giving us more opportunity to do things with partners. It's a massive change."

"We wanted to be more proactive in our efforts to detect issues and ensure they were fixed before they impacted end users."