342 Elastic Testimonials

"What we’ve built basically runs itself and if we do need to scale, Elasticsearch Service makes it as easy as getting water out of a tap. It's just not something we have to worry about."

"Thanks to Elasticsearch, we are able to search for categories very quickly and directly map offers to products."

"When we launched Elastic Site Search, our staff was finally able to control results, relevance, and more all through an app. It was great. We couldn’t find that anywhere else."

"Before Elasticsearch enabled The Guardian to develop Ophan, we used a traditional analytics package which had a fourhour lag, Trying to get data out of it was horrendous. It was painfully slow. So the ability to see the results of what we did, to have any clue at all, just wasn’t there. We were shooting in the dark."

“The fact that we only have to do fairly light amounts of optimization to be able to do fairly complex faceting is a big advantage. We can query over 360 million documents without having to spend enormous amounts of time optimizing – and Elasticsearch has enabled us to do that with a small development team, not spending all of our time working on this aspect. Without Elasticsearch there is no way we would’ve been able to implement a number of features that we have, in the time we have.”

"With Elastic, we got a centralized solution for application tracing and performance analysis that worked perfectly with our vision. With their deployment agent, it integrated easily with our Kubernetes environment, which was crucial for managing NexSIS 18-112."

“We have never missed an incident yet. We chose Elastic because of its resilience.”

"Brands can create an API token and then use Chat Leap's No-Code drag and drop interface to create a chatbot. It's super intuitive—bot admins don't need any special training or technical expertise."

"Building this kind of system with a relational database is a no-go. You couldn't get the same aggregation, especially with the ultra-low latencies we need to support our clients. With Elastic we've been able to bake a fully-fledged analytics platform into our product that compares with the leading dashboards on the market."

"The business analysts are more productive when they can see results in seconds rather than minutes. The creation of campaigns used to take a couple hours – now it takes 15 minutes."

"In the previous system there would be targeting mistakes, and it was very difficult to determine why that happened. With Elasticsearch, we can run it through the Explain API to find out why a user was targeted. We can easily see when a campaign is configured wrong and fix it."

"I think it was a good decision to make the change, since I became hopeful that we could make enhancements for users after trying Elasticsearch."

"Users are most satisfied with the speed of the system, which allows documents to be searchable almost immediately after they have been indexed."

"We definitely appreciate the dedicated support engineer that's assigned to us – it cuts out a lot of wasted time. Even just knowing the name of the person on the other side who's helping you is fantastic. That's a major improvement over different support contracts where you've got to get the person on the other side up to speed every single time you open a ticket."

"We are not a search engine shop. We are nonprofit software. Now we can concentrate more on core business and adding features to our applications rather than worrying about our search engine acting up in the middle of the night."