TESTIMONIALs
306 RATINGS
4.6
"90% of incoming users now find answers in our support page...."
Fernando Gouveia
Director, Business Development
"In just a few months, we achieved an 89% self-service rate...."
Mark Deaton
Head of Customer Success
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"After one month we saw YOY visit growth to our community of over 500%...."
Stacey Potts
Help Suite & Community Forum Manager
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"We are already seeing a 7x ROI in various languages...."
Zo Silver
Head of User Advocacy
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"We now have 20% conversion from search to cart and 35% click to cart efficiency...."
Jared Lee
Vice President, E-Commerce
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"I love the integration between Zendesk and Inbenta...."
Megan McCluskey
Customer Experience Manager
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"The self-service ratio on our website has seen spectacular growth...."
Don van Arem
Service Manager
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"We reduced our incoming emails by nearly 90%...."
Christina Stembel
Founder
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"More than 30% of incoming e-mails are now deflected...."
Luciane Franciscone
Corporate Marketing General Manager
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"significantly reduced incoming phone calls to our call center...."
Ricardo Birtel
Operation and IT Director
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"We have reduced our incoming support emails to almost a third of what it was...."
Toby Kelly
Knowledge Base Developer
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"Creating Intelligent virtual agents with Inbenta fundamentally changes the way buyers and sellers exp..."
Andreia Ferreira
Live Chat and Customer Service Manager
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"We pride ourselves on resolving customer questions as quickly as possible, but wanted to enable more..."
Megan McCluskey
Senior Program Manager, Customer Experience Marketing and Communications
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"Should anyone have to take out a second mortgage and hire a small army just to publish a few copies o..."
Eileen Gittins
Founder
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"FranklinCovey Organizational Products recently partnered with Inbenta as we were looking for a new se..."
Franklin Planner
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Testimonials & Customer References of individual Inbenta customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Inbenta is the right business software or service for your company.

We monitor all 15 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.