“We have been working with Inbenta for almost a year and we’ve already seen great results. We’ve reached 90% of retention at GAL, for instance. Besides new service implementations such as “flight status” and cross-selling (+Conforto seats offer banner), they have also provided us with web reports to monitor our …

“Inbenta provided Lojas Renner (one of the larges clothing/department stores in Brazil) with evolved online customer service. We have been working in partnership for over 7 years now and Inbenta has made great improvements in our customer service, with significant cost reductions in key areas. Currently, for example, over 30% …