158 Coveo Testimonials

"It’s so important for us to match the intent that our customers are displaying with content they see. Understanding where a visitor has come from and how they found us, means we can tailor the customer journey with appropriate messaging. Qubit Pro enables us to do this!"

“We’ve recently migrated our product catalog to a new source model offered by Coveo as part of their ‘personalization as you go’ functionality. This means more product attributes (color and size) can be shared with the machine learning models to resolve issues related to both ‘cold-start shoppers’ and ‘cold-start products’ (new products with no interaction data).”

"On day 1, a new hire had to go to 50 different places, that all look different, just to get up and running, and gain proficiency in their job."

"Before using Coveo, we weren’t able to have all of the information we needed together in a quick and easy view. Now, we can find everything related to a particular topic, which is so much more efficient for our agents."

"Coveo is exceeding my expectations. We’ve seen a tremendous uptick in users, and we’re only using 20 percent of what Coveo can do. I would love to take advantage of all Coveo has to offer."

"From our users’ perspective, Coveo is a really powerful way to show our wealth of web content."

"Most of the time, no news is good news when it comes to your customer base. Fortunately, we hear from our internal support team that it’s now much easier and faster for customers to find the solutions they need than it was pre-Coveo."

"Coveo will be simply indispensable. People just won’t be able to do their work without it in the future."

"Our clients are pleasantly surprised by the amount, the variety and the quality of infor- mation they can retrieve with only one search engine."

"In my opinion, Coveo should be the first and only search tool for all employees, even sales representatives on the road every day."

"With Coveo, healthcare providers, researchers, and administrative staff at Boston Children’s have instant access to the precise information required to treat patients, advance research towards developing cures for pediatric illnesses, and meet our safety and compliance obligations."

"In order to accelerate our ability to innovate, we needed to provide a better way to access and share our extensive scientific and technical knowledge across the business, so that we can increase the productivity of our researchers and speed innovation, which in turn would ultimately help serve our customers better."

“Integrations and moving data would take nearly 12 months but our world moves too fast to wait. Coveo enables us to unify our knowledge virtually.”

“Coveo is so much more than search; it is a true business tool.”

"Being in operations, even though we had many developers spending numerous hours working on GSA, we couldn’t get it to work the way we needed it to. With Coveo’s flexibility and configurability, our developers can apply their time and talents to other key areas of our department."