“We wanted to ensure that our guests had the ability to message us on their preferred channel and in their preferred language. Smooch was the only provider that met all of our global requirements, and allowed us to provide a truly personalized service that is safe and secure.”

“Smooch has helped us tremendously improve our ability to respond quickly to our customers' channel integration requirements, and reduce our time to market and maintenance costs. Smooch’s multi-channel, rich message translator is critical for our build once, deploy everywhere bot framework.”