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Respond.io

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Read 47 Respond.io reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch customer videos to see why companies chose Respond.io as their Conversational Marketing Software

Respond.io: AI-powered messaging software for B2C companies, shared inbox, advanced automation, broadcast and supervisor dashboard analytics.

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Customer Rating Review Score based on 1344 reference ratings
4.8/5.0 (1344)
  • Fall 2025 Top Performer Conversational Marketing Software
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47Testimonials

  • “It’s important to us that we provide great customer service. This includes being able to be there for clients from the start of their interest in our gym and accompanying …

    Ricardo Molina Director

  • “Before, requests or inquiries that needed a call could take hours or even days because our landline was handled separately from chats. Now that we use WhatsApp for both chat …

    Eliseo de Dios Aréchiga Co-founder and Director of Marketing

  • “Prior to using respond.io, our communication structure was rather chaotic and we had to rely on agents’ personal reports to gauge their progress. Respond.io introduced communication and performance transparency to …

    Kuldeep Modh Strategy and Operations Manager
46 more testimonials currently locked

36 Case Studies

  • Automating 40% of Its Tasks, Moj for Creators Boosts Resolution Time By …

    Romel Raj Krishna Associate Manager

  • How Automax® achieved 42.5x ROI from WhatsApp broadcasts

    Naeem Philipe Tabrizi Marketing Director

  • Ferreteria EPA C.A. Increased Sales By 20% Using Qualification Workflows

    Oriana Sanchez Systems Manager
35 more case studies currently locked

Additional Respond.io Information & Resources

Read Respond.io Reviews, Testimonials & Customer References from 47 real Respond.io customers.

Browse Respond.io Case Studies, Customer Success Stories, & Customer References from 36 businesses that use Respond.io.

Explore answers to frequently asked questions about Respond.io.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.