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Read 47 Respond.io reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch customer videos to see why companies chose Respond.io as their Conversational Marketing Software

Respond.io: AI-powered messaging software for B2C companies, shared inbox, advanced automation, broadcast and supervisor dashboard analytics.

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Customer Rating Review Score based on 1262 reference ratings
4.8/5.0 (1262)
  • Fall 2025 Top Performer Conversational Marketing Software
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47Testimonials

  • “We were looking for an easy-to-configure tool that could consolidate our different communications channels. Respond.io and 360dialog offered a better proposition than the other solutions, with quick and easy onboarding. …

    Oriana Sanchez Systems Manager

  • “With respond.io, WhatsApp became a true performance channel. Multilingual routing and an AI Agent let us handle volume without sacrificing quality, and targeted broadcasts delivered a 42.5x ROI.”

    Naeem Philipe Tabrizi Marketing Director

  • “We were really struggling to handle the surge in conversations on WhatsApp but the solutions offered by Respond.io addressed more than just our initial problem. Respond.io allowed us to scale …

    Fikri Bisyir Co-founder
46 more testimonials currently locked

36 Case Studies

  • How Homage Achieved a 9% Increase in Care Visit Success with Respond.io …

  • How Srikandi Streamlined Communication for 47 Branches and Accelerated Revenue Growth

    C. Lesmana IT Director

  • Automating 40% of Its Tasks, Moj for Creators Boosts Resolution Time By …

    Romel Raj Krishna Associate Manager
35 more case studies currently locked

Additional Respond.io Information & Resources

Read Respond.io Reviews, Testimonials & Customer References from 47 real Respond.io customers.

Browse Respond.io Case Studies, Customer Success Stories, & Customer References from 36 businesses that use Respond.io.

Explore answers to frequently asked questions about Respond.io.

FeaturedCustomers has 1,906,061+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.