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Respond.io

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Read 47 Respond.io reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch customer videos to see why companies chose Respond.io as their Conversational Marketing Software

Respond.io: AI-powered messaging software for B2C companies, shared inbox, advanced automation, broadcast and supervisor dashboard analytics.

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Customer Rating Review Scorebased on 1032 reference ratings
4.8/5.0 (1032)
  • Top Performer 2025 2025
    Fall 2025Top PerformerConversational Marketing Software

47Testimonials

  • “Prior to using respond.io, our communication structure was rather chaotic and we had to rely on agents’ personal reports to gauge their progress. Respond.io introduced communication and performance transparency to our workflow. Its user interface is friendly and the flexibility of its automation caters easily to our use cases. Finally, it's helping us improve creator communication, and therefore their results, at the pace and scale we had in mind.”

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36 Case Studies

  • How Yoho Centralized 6 Support Channels to Improve Chat Response Times by 84%

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Additional Respond.io Information & Resources

Read Respond.io Reviews, Testimonials & Customer References from 47 real Respond.io customers.

Browse Respond.io Case Studies, Customer Success Stories, & Customer References from 36 businesses that use Respond.io.

Explore answers to frequently asked questions about Respond.io.