LearnLode is an integrated suite of software services for contact centres and enterprises. It comprises the following key modules: knowledge base, analytics, decision support tool and training and assessment module. …

SkySwitch is a US-based, next-generation communications platform provider. SkySwitch delivers a comprehensive white label communication service and back office support to their resellers. This enables their resellers – communication, telecom, …

Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of voice and WhatsApp …

NovelVox is a leader and pioneer in providing industry-specific contact center agent desktop and wallboard. They are accredited by Cisco as a Preferred Solution Provider. NovelVox has a worldwide customer …

Voxjar connects to communication platforms, CRMs, and data-stores to collect your reps’ call recordings and call metadata. Voxjar applies Machine Learning and Artificial Intelligence to transcribe your reps’ phone calls …

IntelliResponse is an award-winning technology helping organizations manage and answer high volume questions from its online visitors. Unlike traditional web “self-search” tools that force visitors to hunt and peck through …

Nectar Desk have built Nectar Desk with a simple belief in mind - don't charge clients before they try and happy with the product, make it super simple to use, …

FM Outsource specialises in customer service outsourcing, designed for retail. They offer a cost-per-conversation model that maximises cost-efficiency without sacrificing quality. This allows clients to only pay for the conversations …

Migrating a contact center to the cloud can seem a strenuous task. Hammer, an Infovista company and global leader in network and service testing, proposes cutting edge solutions, including cloud …

Kenway Consulting is a Chicago-based management and technology consulting firm whose entire reason for existence is to help companies and its employees. Founded in 2004 on the principles of being …

The company was established with a strong vision to provide Freedom of Calling to the whole world. Because this was very long for brand name they shortened it: Freedom of …

Transera eliminates the barriers inhibiting high volume sales and service call centers from delivering a superior customer experience. Transera' cloud-based solution helps call centers manage constantly shifting demands for agent …

Happitu is a SOC 2 Compliant analytics, QA, and agent workflow / scripting platform that acts as your service team's personal coach—giving them the process, resources, and insights to deliver …

Aiello provides AI-powered voice, call agent, task management, guest web, and voice translation solutions for the hospitality industry.

Switch Communications is a provider of unified communications, collaboration and productivity tools for work, built by the teams that brought Google Voice and Yahoo! Voice to tens of millions of …