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InConcert Case Studies

  • Convertia reduces customer acquisition cost by 24%

  • TPS increases agent productivity by 46% through the deployment of an integrated contact center solution

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  • Five9
    Reference Rating
    4.7 / 5.0
    Customer References 299 total
    About

    Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep …

  • Talkdesk
    Reference Rating
    4.7 / 5.0
    Customer References 373 total
    About

    Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using …

  • ICR Evolution
    Reference Rating
    4.8 / 5.0
    Customer References 50 total
    About

    ICR Evolution is to help you connect with your customers in an agile, simple, efficient and productive way. The software Evolution allows you to be where your customers are, at …

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