InConcert For more than 20 years, have developed contact center solutions for hundreds of Financial Services, Telecommunications, Retail, Utilities and BPO customers across the globe cloud-based omnichannel contact center platform services more than 8 billion annual interactions and is proven to enhance customer experience across all channels of communication, optimize operational costs and improve agent efficiency.
"Thanks to inConcert we have obtained a significant productivity improvement. We also managed to increase the conversion rate to sales by more than 50%."
Read InConcert Reviews, Testimonials & Customer References from 12 real InConcert customers.
Browse InConcert Case Studies, Customer Success Stories, & Customer References from 12 businesses that use InConcert.