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InConcert

Read 12 InConcert reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose InConcert as their Contact Center Software

InConcert For more than 20 years, have developed contact center solutions for hundreds of Financial Services, Telecommunications, Retail, Utilities and BPO customers across the globe cloud-based omnichannel contact center platform services more than 8 billion annual interactions and is proven to enhance customer experience across all channels of communication, optimize operational costs and improve agent efficiency.

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Customer Rating Review Score based on 945 reference ratings
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12Testimonials

  • “Thanks to the versatility, ease of use and speed of deployment of this inConcert platform, we had a complete solution up and running for our most demanding customer and in …

    Mariano Bañón IT Director

  • "Thanks to inConcert we have obtained a significant productivity improvement. We also managed to increase the conversion rate to sales by more than 50%."

    Luis Cariola Chief Executive Officer

  • "Thanks to inConcert we have consolidated a contact center, fully aligned with institutional strategies, and the support of the professional team and technological tools have made the operation easy and …

    Florencio Cueto Barojas Information Technology Coordinator
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12 Case Studies

  • TPS increases agent productivity by 46% through the deployment of an integrated …

    Jorge Parra González TPS

  • Convertia reduces customer acquisition cost by 24%

    Paolo Boni Chief Executive Officer

  • University grows its number of students by 72% thanks to the inConcert …

    Gemma Vilanova Call Center Director
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Additional InConcert Information & Resources

Read InConcert Reviews, Testimonials & Customer References from 12 real InConcert customers.

Browse InConcert Case Studies, Customer Success Stories, & Customer References from 12 businesses that use InConcert.

FeaturedCustomers has 1,911,107+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.