Read 12 InConcert reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose InConcert as their undefined

InConcert For more than 20 years, have developed contact center solutions for hundreds of Financial Services, Telecommunications, Retail, Utilities and BPO customers across the globe cloud-based omnichannel contact center platform services more than 8 billion annual interactions and is proven to enhance customer experience across all channels of communication, optimize operational costs and improve agent efficiency.

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Customer Rating Review Scorebased on 755 reference ratings
4.8/5.0 (755)

12Testimonials

  • "Since the OrientaSAT implementation, the waiting time of taxpayers was reduced to almost zero thanks to the machine-learning capabilities of the ChatBot. SAT leveraged the chatbot's native integration with inConcert's omnichannel contact center platform, significantly improving taxpayer service and resolving their queries fast and accurately."

    Hugo Fernando HuescaProgram Manager
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12 Case Studies

  • University grows its number of students by 72% thanks to the inConcert Click-To-Call system

    Gemma VilanovaCall Center Director
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Read InConcert Reviews, Testimonials & Customer References from 12 real InConcert customers.

Browse InConcert Case Studies, Customer Success Stories, & Customer References from 12 businesses that use InConcert.

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