"inConcert's technology and rapid deployment capabilities allowed us to deploy with Ñangareko an unprecedented emergency food aid plan. This plan assisted the needs of the most deprived sectors at the beginning of the pandemic."

"Since the OrientaSAT implementation, the waiting time of taxpayers was reduced to almost zero thanks to the machine-learning capabilities of the ChatBot. SAT leveraged the chatbot's native integration with inConcert's omnichannel contact center platform, significantly improving taxpayer service and resolving their queries fast and accurately."