InConcert Testimonials

"Thanks to inConcert we have consolidated a contact center, fully aligned with institutional strategies, and the support of the professional team and technological tools have made the operation easy and 100% manageable."

"Since the OrientaSAT implementation, the waiting time of taxpayers was reduced to almost zero thanks to the machine-learning capabilities of the ChatBot. SAT leveraged the chatbot's native integration with inConcert's omnichannel contact center platform, significantly improving taxpayer service and resolving their queries fast and accurately."