BeCloud Solutions is an international company with 15+ years of experience in providing services Cloud Based with special focus on solutions for Cloud Contact Center, CRM / CTI integration services and Customer Experience solutions. The offer, called BeCloud, includes a range of solutions including a multitenant platform for multichannel Cloud Contact Center Voice, mail, fax, instant messaging, SMS, social, etc.
“At E80 Group, listening to the customers is the main pillar. The primary goal is to offer them 360° services with innovative, intuitive, and easy-to-implement solutions. Thanks to the partnership with BeCloud Solutions we improved the level of Customer Satisfaction and increased, at the same time, the contact rate. We believe that the synergy and the big teamwork brings an added value to our customers and ourselves, improving moments of learning and continuing the Customer Service innovation.”
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