BeCloud Solutions Testimonials

“We were looking for an alternative solution to Genesys that was Full Cloud, enterprise-class, reliable and flexible, that we could deploy quickly anywhere and anytime, without big changes in our infrastructure. BeCloud was the answer to our needs, and the implementation of the BeInContact solution integrated with our Oracle Service Cloud CRM in just two weeks permitted us not to lose business, to offer an omnichannel customer experience and, at the same time, to have an “easy to learn/easy to use” solution for all our agents.”

“We are going through an important technological transformation, of which BeCloud is a fundamental element, to improve the way we work every single day. Our services are 75% more efficient in call management than before, offering customers a more detailed and customised experience, to satisfy every customer’s needs.”