BeCloud Solutions Testimonials

“At E80 Group, listening to the customers is the main pillar. The primary goal is to offer them 360° services with innovative, intuitive, and easy-to-implement solutions. Thanks to the partnership with BeCloud Solutions we improved the level of Customer Satisfaction and increased, at the same time, the contact rate. We believe that the synergy and the big teamwork brings an added value to our customers and ourselves, improving moments of learning and continuing the Customer Service innovation.”

“The BeInContact solution certified and integrated with Salesforce was what we needed. Now we have a much faster and more orderly call flow management, a simple and flexible IVR and above all we work on a single interface with all the information we need. We can therefore say that the partnership with BeCloud has allowed us to offer a real transformation able to substantially increase the level of Customer Experience of all our customers.”