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Odigo

Read 9 Odigo reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch customer videos to see why companies chose Odigo as their Contact Center Software

Odigo provides Contact Center as a Service (CCaaS) solutions that facilitate communication between large organizations and individuals thanks to a global omnichannel management solution. Thanks to its innovative approach based on empathy and technology, Odigo enables brands to connect with the crucial human element of interaction while also taking full advantage of digital possibilities. A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

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  • 9 Testimonials View
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Customer Rating Review Score based on 781 reference ratings
4.8/5.0 (781)

9Testimonials

  • "Odigo has been a OUI.sncf’s partner for a few years now and is a vitally important partner."

    François Julia Customer Relationships Director

  • "The Odigo™ solution gives us access to insights we didn’t have."

    Sébastien Passedouet Director of Services and Customer Relations

  • "The ease of integration with our CRM, Salesforce and the omnichannel capacity are the main advantages of the Odigo platform for Luminus."

    Stephan Cludts Manager Customer Experience & Care
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17 Case Studies

  • DHL Parcel delivers with cloud-based contact center

    Dennis Camps CS Application Executive

  • OUI.sncf leverages automation to free up agents for more complex tasks

  • Gentto streamlines insurance calls for 400 employees with Odigo

16 more case studies currently locked

Additional Odigo Information & Resources

Read Odigo Reviews, Testimonials & Customer References from 9 real Odigo customers.

Browse Odigo Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Odigo.

FeaturedCustomers has 2,119,921+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.