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Odigo

Read 9 Odigo reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch customer videos to see why companies chose Odigo as their Contact Center Software

Odigo provides Contact Center as a Service (CCaaS) solutions that facilitate communication between large organizations and individuals thanks to a global omnichannel management solution. Thanks to its innovative approach based on empathy and technology, Odigo enables brands to connect with the crucial human element of interaction while also taking full advantage of digital possibilities. A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

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Customer Rating Review Score based on 688 reference ratings
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9Testimonials

  • "I am confident this partnership will benefit our customers with an improved experience as Odigo has been very reactive to integrate Google Cloud CCAI capabilities to its offer and is …

    Dominique Pfeffer Cloud Technology Partners Lead

  • "Implementing Odigo facilitates flexibility, scalability and the ability to adapt to client demand."

    Juan Ramón Palomino Head of the Multichannel Services and UX Department

  • "14% of our incoming call flow is automated. Of that 14%, 47% is managed without the help of an agent."

    Isabelle Rault-Diamé Customer Relationships Director
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10 Case Studies

  • Chronopost increases its reliability and agility by working in optimal ergonomic conditions

  • OUI.sncf leverages automation to free up agents for more complex tasks

  • Malakoff Humanis provides customers with timely information through the right channel

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Additional Odigo Information & Resources

Read Odigo Reviews, Testimonials & Customer References from 9 real Odigo customers.

Browse Odigo Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Odigo.

FeaturedCustomers has 1,912,803+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.