Odigo

Read 9 Odigo reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch customer videos to see why companies chose Odigo as their

Odigo provides Contact Center as a Service (CCaaS) solutions that facilitate communication between large organizations and individuals thanks to a global omnichannel management solution. Thanks to its innovative approach based on empathy and technology, Odigo enables brands to connect with the crucial human element of interaction while also taking full advantage of digital possibilities. A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

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Customer Rating Review Score based on 610 reference ratings
4.8/5.0 (610)

9Testimonials

  • "I am confident this partnership will benefit our customers with an improved experience as Odigo has been very reactive to integrate Google Cloud CCAI capabilities to its offer and is …

    Dominique Pfeffer Cloud Technology Partners Lead

  • "The Odigo™ solution gives us access to insights we didn’t have."

    Sébastien Passedouet Director of Services and Customer Relations

  • "14% of our incoming call flow is automated. Of that 14%, 47% is managed without the help of an agent."

    Isabelle Rault-Diamé Customer Relationships Director
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10 Case Studies

  • Française des Jeux (FDJ) meets the needs of its various call centers …

  • KparK gets closer to their customers by improving customer relations with digital …

  • EDF empowers its energy customers

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Additional Odigo Information & Resources

Read Odigo Reviews, Testimonials & Customer References from 9 real Odigo customers.

Browse Odigo Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Odigo.

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