Talkative was founded to give organisations the tools to cope with the changing shifts in consumer behaviour, without having to rip out or replace existing workflows. their backers include Wesley Clover, whose Chairman Sir Terry Matthews has a track record of investing in cutting-edge communication technology companies. With over 40 years' experience in contact centres, Wesley Clover is backing Talkative to help organisations as their customer contact inevitably becomes almost increasingly website-driven.
"Talkative as a company are very easy to work with, they are down to earth, open and collaborative. Their solution has the bells and whistles you'd like as well, from being able to view which screen your customer is on to being able to live interact with that screen to name two of many. It's also very easy to use for all; customers, agents and management which is a must in a busy environment. All in all i would highly recommend Talkative as a company and webchat solution. Use them, you won't regret it."
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