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“FocalScope is a wonderful email and live chat solution. Emails are threaded and assigned ticket numbers automatically. I find it very smart that I can add internal notes to email tickets directly. Live chat is easy to embed on our website and fully integrated with email ticketing. I like the …
“FocalScope is a great email tool to handle shared email accounts. Better teamwork and more transparent overview of all our shared inboxes. FocalScope is similar to Outlook so it is a piece of cake for staff to adapt to it. The entire solution is built on Microsoft SQL, a big …
Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk …
Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring …
Help Scout provides your team with a scalable help desk while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their …
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